Spa Concierge

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;COLORADO SPRINGS, CO/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Part Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$15.00 - $16.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Day/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Hospitality - Hotel/div /div h4Description/h4p style="text-align:justify"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more./span/span/span/p p style="text-align:justify"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We#39;re continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests./span/span/span/p p style="text-align:justify"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"Join us at Flying Horse Resort and Club, your success starts now./span/span/span/p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"stronguspan style="font-size:12pt"ROLE amp; RESPONSIBILITIES:nbsp;/span/u/strong/span/span/p p style="text-align:justify"span style="font-size:12pt"span style="background-color:#ffffff"span style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"span style="color:#000000"The Spa Concierge is the first impression agent and receptionist for Club Members and guests, making it critical to present a pleasant and relaxing demeanor to ensure that each Club Member and guest has a positive and memorable experience during their visit at The Spa. /span/span/span/span/span/p ul li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Warmly greet all guests and assist guests with any questions regarding services and products./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Answer the telephone and book all appointments./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Check guests into our computer system and check guests out which includes charging guests correctly./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Maintain the tidiness and organization of the relaxation areas and spa lockers located in the locker rooms./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Maintain the general cleanliness and organization of the reception area./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Maintain the flow of client appointments./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Stock reception area shelves with retail products and displays/span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Review all chits at the end of each day for services. /span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Assist Spa Manager with client feedback and assist with needs for improvement as needed./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Foster and maintain a respectful and inclusive team environment./span/span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style="font-family:'Comic Sans MS'"span style="color:#000000"span style="font-family:Calibri,sans-serif"Knowledgeable in products sold in the spa and sell products through our POS system./span/span/span/span/li li style="text-align:justify"span style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="color:#000000"Must be available to work one weekend day and holidays./span/span/span/span/span/li li style="text-align:justify"span style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="color:#000000"Stay up to date on marketing initiatives./span/span/span/span/span/li li style="text-align:justify"span style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="color:#000000"Perform opening, closing, and daily tasks./span/span/span/span/span/li li style="text-align:justify"span style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="color:#000000"Perform any other related duties as instructed by management./span/span/span/span/span/li /ul h4Qualifications/h4brpspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"stronguspan style="font-size:12pt"QUALIFICATIONS amp; EDUCATIONAL REQUIREMENTS:nbsp;/span/u/strong/span/span/p p style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"Must have one year of experience working as reception, preferably in a spa setting. Must be detail oriented, accurate and possess good organizational abilities and be capable of handling multiple tasks simultaneously./span/span/span/p p style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"Must possess customer service skills and strong oral communication skills. Must be competent, dependable, punctual, professional, and detail oriented. Must be able to use tact and diplomacy to meet high demands of Spa and Spa customers./span/span/span/p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"stronguspan style="font-size:12pt"ADDITIONAL NOTES:/span/u/strong/span/span/p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. /span/span/p pnbsp;/p pspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"stronguspan style="font-family:Arial,sans-serif"BENEFITS FOR PART TIME OR SEASONAL JOBS:/span/u/strong/span/span/p p style="text-align:justify"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="font-family:Arial,sans-serif"Flying Horse Resort amp; Club complies with Colorado labor laws by providing eligible benefits to part-time and seasonal employees. Under the strongspan style="font-family:Arial,sans-serif"Colorado Healthy Families and Workplaces Act (HFWA)/span/strong, employees accrue one hour of paid sick leave for every 30 hours worked, up to 48 hours per year. Other legally required benefits, such as workers#39; compensation and unemployment insurance, also apply.nbsp; Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law./span/span/span/p