Cleaning Crew / Maintenance - Full-time

pstrongROLE PURPOSE/strong/ppTo ensure that TGI Friday’s restaurants are clean and presentable to provide a quality Guest experience./ppstrongKEY RESPONSIBILITIES amp; ACCOUNTABILITIES/strong/pulliResponsible for following Friday’s cleaning standards as outlined in the cleaning system./liliResponsible for ensuring all trash is disposed of accordingly./liliCleaning and sanitizing kitchen and cooking equipment./liliDusting and cleaning windows, counters, tables, and woodwork./liliMaintains cleanliness of restroom, perimeter of building and parking lot./liliWork with a team and individually to complete cleaning tasks in an efficient and timely manner./liliFollow proper food/health safety precautions and processes./liliPerform duties as directed by management./li/ulpstrongKEY DECISIONS/strong/ppstronguInfluences:/u/strong/pulliGuest Experience/liliIssues around cleanliness and sanitation/li/ulpstrongMEASURES OF SUCCESS/strong/pulliConsistently fulfill the Key Responsibilities and Accountabilities above/liliGuest satisfaction scores/liliCleanliness and sanitation/li/ulpstrongQUALIFICATION REQUIREMENTS/strong/pulliPrevious experience cleaning restaurants and equipment a plus/liliMust be able to work with Team Members/liliMust have professional appearance and conduct/liliMust be thorough and detail oriented/liliAbility to adapt and take direction/liliMust be able to work individually and as a part of a team/liliMust have strong work ethic and initiative/liliMust be a team player and good communicator/liliMust be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer/liliMust be able to reach, bend, stoop and wipe frequently/liliMust be able to walk and stand during entire shiftnbsp;/li/ulpstrongCOMPETENCIES PASSION FOR THE GUESTnbsp;/strong– Actively contributes to fun, friendly and engaging service./pulliUnderstands how their role impacts the Guest./liliDisplays a caring attitude towards Guests./liliContributes to the Guest experience through knowledge of job and products./liliDemonstrates a service attitude by providing support to those who are directly serving the Guest./liliHandles special requests in a responsive and positive way./liliUtilizes customer feedback to provide a better Guest experience./li/ulpstrongCOMMUNICATION/strongnbsp;– Keeps the lines of communication positive, open and productive./pulliPays close attention to Guests' and coworkers’ special requests to ensure accuracy./liliResponds positively to conflict situations and works to find appropriate solutions./liliKeeps interaction positive and productive; avoids conveying negative messages./liliShares information with others to raise awareness of potential needs and concerns./liliListens carefully and attentively to others without interrupting./liliAsks thoughtful questions to ensure proper understanding of the message being conveyed./liliContributes to pre-shift meetings by providing relevant updates and asking appropriate questions./li/ulpstrongPASSION amp; INITIATIVEnbsp;/strong– Keeps it fun and keeps up with the pace./pulliShows Guests and Team Members that (s)he genuinely enjoys the job./liliDisplays passion, energy and pride in doing the job right./liliWorks with a strong sense of urgency and drive; pushes for quick, yet accurate results./liliFocuses on the way (s)he approaches a task, not just the task itself./liliTakes independent action to improve existing systems and processes./liliEnthusiastically promotes the TGI Fridays brand and menu items./li/ulpstrongRELIABILITY amp; ACCOUNTABILITYnbsp;/strong– Works hard and delivers quality results./pulliArrives on time and ready to work dressed in proper uniform./liliAttends all required shift meetings and is prepared to contribute./liliMinimizes wastes and costs (e.g., maintains proper rotation of inventory)./liliResponds to complaints about food quality issues by owning the situation and solving the problem quickly and properly./liliUses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions./li/ulpstrongFLEXIBILITY amp; STRESS TOLERANCE/strongnbsp;– Knows that anything can and will happen and handles uncertainty in a calm, controlled manner./pulliAddresses daily challenges and obstacles with confidence and a positive attitude./liliEasily adjusts to meet changing demands and new responsibilities./liliPrioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift./liliMaintains an even-tempered demeanor even in stressful situations./liliResponds calmly to problems and controls emotional reactions./liliHandles him/herself in a professional manner at all times./li/ulpstrongTEAMWORK amp; COLLABORATION/strongnbsp;– Fuels an environment where everyone pitches in and gets along./pulliRecognizes the importance of working together to accomplish goals./liliActively promotes cooperation, respect, and acceptance of all Team Members./liliEstablishes positive and supportive working relationships with all Team Members to maintain a productive environment./liliTakes on additional responsibilities to ensure proper coverage during rush periods./liliReaches out to Team Members when necessary to ensure timely completion of all tasks./liliTakes advantage of opportunities to set an example for new or inexperienced Team Members./li/ul