Clinic Administrative Assistant

pPURPOSE AND SCOPE:br /Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment./ppbr /Be the #34;face#34; of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease./ppbr /PRINCIPAL DUTIES AND RESPONSIBILITIES:br /Under general supervision, follows established company policies and procedures and applies acquired job skills to:/ppbr /Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:/pulliAnswering telephone amp; routing calls to the appropriate person/liliProfessionally greet all patients and guests./liliMaintain a professional environment at all times. Monitors the reception and waiting areas./liliDistributing incoming mail./liliObtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures./liliEnsure all aspects of patient confidentiality are maintained at all times/li/ulp/ppScheduling and Registration - Responsibilities may include the following based on location and business need:/pulliMaintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc./liliPrepares medical records for facsimile or mail related to travel, transplant, disability and others./liliOrganizes travel for patients by contacting and providing requested medical records./liliCoordinates with transient patient paperwork./liliCoordinates transfer placements and confirmations along with Clinical Manager./liliConfirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting,/lilifaxing and scanning./liliAssist with medical appointment referrals and scheduling./liliAssist with transportation coordination and referrals./liliEnsures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART./liliMonthly insurance card scanning/li/ulpbr /Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:/pulliSetting up and maintaining filing systems and basic databases as applicable./liliCompleting forms and reports as required by the various company offices and outside vendors and agencies./liliPreparing purchase orders using the appropriate software application./liliAssisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed./liliMaintaining inventory of the necessary office supplies/liliAssists in auditing records for ongoing compliance with medical records standards (Hamp;Ps, monthly physician progress notes, care plans, etc)./liliAssists in the collection of Patient Demographic Information and Continuous Quality Improvement Data./liliAssemble, file and maintain patient medical records/liliPrint patient schedule and pull patient charts daily./liliArrange for package pickup and delivery/liliAssists with month-end reporting requirements./liliParticipate in collaboration sessions such as center/team huddles and staff meetings./liliAttend education and training sessions as appropriate and apply key learnings./li/ulpbr /SKILLS:/pulliKnowledge of office procedures required./liliProficient in Microsoft office applications/liliAbility to adapt to supporting software applications./liliProfessional attitude and appearance/liliSolid written and verbal communication skills/liliAbility to be resourceful and proactive when issues arise/liliStrong organizational skills/liliMultitasking and time-management skills, with the ability to prioritize tasks/liliCustomer service attitude/li/ulpbr /PHYSICAL DEMANDS AND WORKING CONDITIONS:/pulliThe physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./liliDay to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials./li/ulp/ppSUPERVISION:br /Nonebr /br /EDUCATION:br /High School Diploma or GED required/ppbr /EXPERIENCE AND REQUIRED SKILLS:br /Minimum 6 months relevant experience without a degree.br /1-2 years related experience preferred.br /Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.br /Pleasant telephone manner./pp/ppThe rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.br /br /Hourly Rate: $16.00 - $26.00br /br /Non-Bonus Eligible Positions: include language below.br /Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.br /br /Bonus Eligible Positions – include language below.br /Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance./pEOE, disability/veterans