Video Monitoring/Dispatch Operator - Overnight - Full-time

p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Employment Type:/span/u/em/strong span style="font-family:Arial, sans-serif;"Full-Time/span/span/p p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Compensation:/span/u/em/strong span style="font-family:Arial, sans-serif;"$20.50/hr/span/span/p p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Benefits:/span/u/em/strongspan style="font-family:Arial, sans-serif;" Competitive Wages - Medical, Dental, Vision, Life, and 401k after 90 days - Paid Orientation and Training - PTO Accrual for Full-Time Employees after 90 days - Annual Performance Reviews and Incentives - $250 Employee Referral Bonuses/span/span/p br / p style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Titan Protection and Consulting is looking for strong-minded, highly motivated, passionate individuals to join our growing team as Video Monitoring/Dispatch Operators. If you have a positive attitude, professional demeanor, and outstanding customer service skills WE WANT YOU! We are currently seeking candidates for our full-time opening. Titan Protection is an Equal Opportunity Employer./span/p p style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"If you want to protect with the best, we encourage you to apply!/span/p br / p style="text-align:center;line-height:150%;"span style="font-size:10pt;"strongemspan style="font-family:Arial, sans-serif;"Why work for Titan?/span/em/strong/span/p br / p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Recognition:/span/u/em/strongspan style="font-family:Arial, sans-serif;" Here at Titan all of our security officers and staff are recognized and rewarded for their hard work and efforts. This includes recognition for assisted arrests made as a video monitoring/dispatch operator./span/span/p p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"We Care:/span/u/em/strongspan style="font-family:Arial, sans-serif;" Titan looks at each team member as more than just a number. Our outstanding leadership team strives to ensure that all needs and cares of our team members are met. Titan Protection is a family!/span/span/p br / p style="text-align:center;line-height:150%;"span style="font-size:10pt;"strongemspan style="font-family:Arial, sans-serif;"Titan Protection and Consulting was named business #196/span/em/strong/spanspan style="font-size:10pt;"strongemspan style="font-family:Arial, sans-serif;" of the Inc. 500 fastest-growing, best-run, and most innovative private companies in America./span/em/strong/span/p br / p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Job Description:/span/u/em/strong/span/p p style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"In this role, you will be responsible for prioritizing all Communications Center activities and other duties as directed and performed in accordance with company policies and procedures. Coordinating and communicating with our officers or management via radio or phone communications to facilitate efficient daily operations./span/p br / p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Requirements:/span/u/em/strong/span/p ul li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"High school diploma or equivalent/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Ability to read, write, and speak English/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Excellent communication and interpersonal skills/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Strong attention to detail /span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Ability to handle high-pressure and high-stress situations/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Ability to work independently and make sound decisions in accordance with established procedures/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Familiarity with security systems and technology/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Ability to answer inbound phone calls and assisting or routing the calls as needed to the proper channels of communication/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Maintaining the status of incidents and records/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Responding to public inquiries/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Maintaining and updating confidential information/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Monitoring video alerts as they are presented and follow the correct course of action according to client notes/span/li /ul br / p style="line-height:150%;"span style="font-size:10pt;"strongemuspan style="font-family:Arial, sans-serif;"Responsibilities:/span/u/em/strong/span/p ul li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Dispatching our officers or responders to emergencies/suspicious activity/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Respond to alarms and emergencies, following protocols and procedures/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Conduct regular security checks to identify and address any safety hazards or violations/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Communicate effectively with team members and supervisors regarding any security-related incidents or concerns/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Provide excellent customer service and support to employees and visitors when needed/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Complete thorough and accurate incident reports as required/span/li li style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"Stay updated on security procedures, protocols, and industry trends/span/li /ul br / p style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"We offer competitive compensation and full benefits to our employees. If you meet the requirements outlined above and are interested in joining our team, please submit your application and resume for consideration./span/p p style="line-height:150%;"span style="font-family:Arial, sans-serif;font-size:10pt;"**Titan Protection and Consulting is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs./span/p