Server

pemstrongTitle: Server/strong/em/ppemstrongReports To: GM, Assistant Managers/strong/em/ppstrongOverall Responsibilities:/strong/ppResponsible for approaching all customers within 2 minutes of them sitting down with a ldquo;WOWrdquo; greeting.nbsp; They must have a clear and perfect understanding of the menu and all items and prices.nbsp; They should have the ability to converse with customer about ingredients and cooking methods any question the customer asks.nbsp; They must up sell items as well as have a full knowledge of our beverage menu including alcohol./ppstrongSpecific Duties:/strong/pulliTo greet the customer with a friendly and out-spoken attitude./liliTo have a full knowledge of the Amici experience/liliTo sell the menu./liliTo work well with the Mgmnt. and all other team members./liliTo do all side work as asked of you and follow all checklists./liliUpsell at all levels./liliConverse with customers to make them comfortable./liliBe able to address customer problems and ALWAYS get a manager when there is an unhappy customer./liliHave knowledge of money responsibilities./liliSMILE ndash; Be friendly./liliNever say NO to a customer./liliKnow how to use Aloha./liliKnow to check out the restaurant to Amici standards./liliUnderstand philosophy of Continuous Improvement./liliCLEAN/li/ul