Expo - Full-time

p class="ql-align-center"strong class="ql-size-large"uExpo/u/strong/ppbr/ppstrongROLE PURPOSE/strong /ppTo maintain consistency in product execution and ensure all products are delivered to standard. The Expeditor also manages communication between the FOH and BOH. /ppbr/ppstrongKEY RESPONSIBILITIES amp; ACCOUNTABILITIES/strong /pulliGuarantees 100% recipe adherence by verifying all prepared food meets TGI Fridays standards, follows recipe requirements, and adheres to product sensitivity and plate presentation guidelines. /liliEnsures Line Cooks follow zoning guidelines at all times. /liliKeeps updated on recipe changes and ensures proper recipe procedures are executed daily. /liliStreamlines communication between FOH and BOH Team Members (i.e. communicates ticket times and potential problems with the service staff, kitchen staff and Managers). /liliManages throughput times as outlined through the Brand Standards. /liliKeeps prepared food continuously moving out of the kitchen to ensure food is delivered timely to the table. /liliConducts Line Checks. /liliStocks/Organizes product on line, rotates product; may also organize product in coolers, dry storage, and freezers during non peak periods. /liliCompletes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly, daily /liliLeads demos. /li/ulpbr/ppstrongKEY DECISIONS /strong/ppstrongMakes/strong/pulliFollowing and Enforcement of recipe adherence and Ecosure standards /liliPrevents behaviors that result in inferior product being delivered to the Guest /li/ulpbr/ppstrongInfluences /strong/pulliGuest Experience /liliThroughput times /liliFood Waste /li/ulpstrongMEASURES OF SUCCESS/strong /pulliThroughput times exceed company standards /liliGuest satisfaction scores meet/exceed company standards /liliEcosure Audits meet/exceeds company standards /lili100% Recipe Adherence (including plating and garnishing final product) /li/ulpbr/ppstrongQUALIFICATION REQUIREMENTS /strong/pulliMust be validated Coach /liliMust be validated on a minimum of two line stations (preferred validated on all BOH Line Cook Positions /liliMust demonstrate 100% menu knowledge through procedures and product garnishments /liliMust be able to work in a fast-paced, high volume stressful environment /liliCompleted Certified Professional Food Handler Certification /liliMust be able to walk and stand during entire shift/liliMust be able to bend frequently, working indoors 75%; outdoors 25% /liliMust be able to lift and carry sacks and cases of up to 70lbs, up to 20 times per shift: placing these items on high shelves and walk-in freezers /liliMust speak clearly to communicate with others /liliMust be able to hear Cook’s and W/W’s requests in the midst of loud background noise /liliMust be able to read orders on the KMS screen /li/ulpbr/ppstrongCOMPETENCIES PASSION FOR THE GUEST/strong – Actively contributes to fun, friendly and engaging service. /pulliUnderstands how their role impacts the Guest. /liliDisplays a caring attitude towards Guests. /liliContributes to the Guest experience through knowledge of job and products. /liliDemonstrates a service attitude by providing support to those who are directly serving the Guest. /liliHandles special requests in a responsive and positive way. /liliUtilizes customer feedback to provide a better Guest experience. /li/ulpbr/ppstrongCOMMUNICATION/strong – Keeps the lines of communication positive, open and productive. /pulliPays close attention to Guests' and coworkers’ special requests to ensure accuracy. /liliResponds positively to conflict situations and works to find appropriate solutions. /liliKeeps interaction positive and productive; avoids conveying negative messages. /liliShares information with others to raise awareness of potential needs and concerns. /liliListens carefully and attentively to others without interrupting. /liliAsks thoughtful questions to ensure proper understanding of the message being conveyed. /liliContributes to pre-shift meetings by providing relevant updates and asking appropriate questions. /li/ulpbr/ppstrongPASSION amp; INITIATIVE/strong – Keeps it fun and keeps up with the pace. /pulliShows Guests and Team Members that (s)he genuinely enjoys the job. /liliDisplays passion, energy and pride in doing the job right. /liliWorks with a strong sense of urgency and drive; pushes for quick, yet accurate results. /liliFocuses on the way (s)he approaches a task, not just the task itself. /liliTakes independent action to improve existing systems and processes. /liliEnthusiastically promotes the TGI Fridays brand and menu items. /li/ulpbr/ppstrongRELIABILITY amp; ACCOUNTABILITY/strong – Works hard and delivers quality results. /pulliArrives on time and ready to work dressed in proper uniform. /liliAttends all required shift meetings and is prepared to contribute. /liliMinimizes wastes and costs (e.g., maintains proper rotation of inventory). /liliResponds to complaints about food quality issues by taking ownership and solving the problem quickly and properly. /liliUses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions. /li/ulpbr/ppstrongFLEXIBILITY amp; STRESS TOLERANCE/strong – Knows that anything can and will happen and handles uncertainty in a calm, controlled manner. /pulliAddresses daily challenges and obstacles with confidence and a positive attitude. /liliEasily adjusts to meet changing demands and new responsibilities. /liliPrioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift. /liliMaintains an even-tempered demeanor even in stressful situations. /liliResponds calmly to problems and controls emotional reactions. /liliHandles him/herself in a professional manner at all times. /li/ulpbr/ppstrongTEAMWORK amp; COLLABORATION/strong – Fuels an environment where everyone pitches in and gets along. /pulliRecognizes the importance of working together to accomplish goals. /liliActively promotes cooperation, respect, and acceptance of all Team Members. /liliEstablishes positive working relationships with all Team Members to maintain a productive environment. /liliTakes on additional responsibilities to ensure proper coverage during rush periods. /liliReaches out to Team Members when necessary to ensure timely completion of all tasks. /liliTakes advantage of opportunities to set an example for new or inexperienced Team Members./li/ulbr /pUp to $15/hrnbsp;/p