Bilingual Community Health Worker: ECM - Full-time

pThe Community Health Worker (CHW) plays a vital role in running Connect For Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. Reporting to the Area Manager, the CHW is a trusted community member who serves as a link between health, social services and our members and those that support them to increase access to and improve the quality of services. The successful CHW will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will utilize multiple means as necessary to connect and engage with members, including in-person group meetings, one-on-one home visits, and telephone outreach. /pp/ppstrongCompany Overview/strong/ppWider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com. nbsp; /pp/ppstrongResponsibilities/strong/pulliThe CHW is an integral part of the member’s care team and works closely with the Case Manager./li/ulul liThe CHW will lead the Connect For Life program, using Wider Circle’s approved curriculum and materials to build trust, promote health, and encourage engagement./li liThe CHW will plan, promote, and host virtual and in-person events for members, fostering relationships with and among members to support wellness outcomes./li liOn a regular cadence and as needed, the CHW will reach out to members(by phone and in-person) to check-in with them, identify and address needs, and encourage participation in local events./li liAs needed, the CHW will conduct home visits to support members, provide health and social support resources, and encourage participation in the Enhance Care Management program compliance with the care plan./li liThe CHW will establish/maintain partnerships with local community-based organizations to bring additional resources to our members' attention./li liThe CHW will record details of interactions with members in the case management system (CMS) using a computer, tablet, or smartphone./li liThe CHW will be accountable for achieving membership growth targets, engagement and retention goals and monitor the success of their efforts by tracking member attendance, feedback, and other metrics./li liThe CHW will identify members who are natural leaders and invite them to serve as Connect For Life Ambassadors who will assist in connecting with members and organizing member meetings./li /ulpstrongRequirements/strong/pul liYou are a certified Community Health Worker/li liHave Enhanced Care Management or complex care management experience/li liHave 3+ years of relevant community outreach, teaching, facilitation, volunteer, or healthcare experience/li liEmbrace a remote team working environment, working independently with little oversight/li liUnderstand the socio-economic and public health challenges facing disenfranchised people/li liHave excellent presentation and communication skills, both written and verbal, and be comfortable speaking one-on-one and to larger groups/li liHave an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in-person and via video conference or phone/li liLove building relationships and networking and have a knack for motivating and influencing different types of people/li liGreat at organizing, prioritizing, and following through on commitments/li liHave strong computer skills and the ability to navigate web-based and app-based systems/li liHave reliable transportation and be comfortable traveling to members’ homes/li liWilling to commute 20 - 40 miles/li liHave a flexible schedule and be able to work outside of regular business hours and when necessary /li liBe committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks/li /ulp/ppstrongPhysical Requirements/strong/pul liSafely and consistently drive to public places up to 40 miles away from their home/li liFrequently carry up to 30 pounds of supplies/li liFrequently stand and speak publicly including projecting their voice in indoor and outdoor spaces in front of groups/li liRoutinely sit, stand, and walk to allow for the interacting with members for the duration of a member meeting, home visit, or one-on-one interaction/li liAbility to see and hear well enough to interact with members by phone and in-person and respond to member questions/li liAbility to use a computer, tablet, smartphone or other device to update information in different secure systems/li /ulpstrongBenefits/strong/ppstrongCompensation/strong/ppnbsp;As a venture-backed company, Wider Circle offers competitive compensation including:/pp/pul liPerformance-based incentive bonuses/li liOpportunity to grow with the company/li liComprehensive health coverage including medical, dental, and vision/li li401(k) Plan/li liPaid Time Off/li liEmployee Assistance Program/li liHealth Care FSA/li liDependent Care FSA/li liHealth Savings Account/li liVoluntary Disability Benefits/li liBasic Life and ADamp;D Insurance/li liAdoption Assistance Program/li liTraining and Development/li liStarting salary: $24.00-$25.00/li /ulp/ppAnd most importantly, an opportunity to LOVE, LEARN, and GROW with us!/pp/ppWider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity amp; Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law./p