Shift Leader - Part-time

pbYou are applying for a job with a franchisee of the emDairy Queenreg;/em system and not American Dairy Queen Corporation or International Dairy Queen, Inc.nbsp; Franchisees are independent business owners.nbsp; The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions./b/ppWe strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the emDairy Queenreg;/em brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans./ppbJob Functions:/b/pulliBe an ambassador of the emDairy Queen/em brand and be professional in every aspect of performance/liliEnthusiastically greet and welcome fans to the emDairy Queen/em brand/liliStrive to exceed fan expectations and deliver fan first service through timely and quality service/liliAssist in the management of specific areas of the restaurant during scheduled shifts/liliPace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow/liliAssist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team/liliEnsure that the restaurant is properly organized and staffed/liliCreate and maintain a positive, safe, clean, and inviting environment for fans and team members/liliCalmly solve fan concerns and embrace emDairy Queenrsquo;s/em service recovery standards/liliBe a willing team player and maintain a cooperative, harmonious working relationship with management and team members/liliModels performance standards for all team members and work stations/liliAt all times exhibit a genuine passion for excellence/liliPerform other duties as assigned by management/li/ulpbRequirements:/b/pulliMinimum 6+ months of high volume quick service restaurant experience required/liliHigh School diploma or equivalent/liliMust be capable of supervising specific areas of the business in a fast-paced environment/liliStrong knowledge and application of safe food handling practices/liliMust be ServSafereg; certifiable/liliHighly organized and detail oriented/liliWork well under pressure packed situations while maintaining a great attitude/liliComfortable standing for entire shift and able to lift 50 pounds/liliExhibit good manners, proper personal hygiene, and promptness/liliHave fun and maintain a positive attitude at all times!/li/ul