General Manager (GM) - Sunoco APlus – Little Rock, AR

The General Manager (GM) is responsible for the total performance of the Sunoco APlus store in Little Rock. This includes leading and developing store-level staff, overseeing all operational, financial, and compliance activities, and ensuring a clean, safe, and customer-first environment. The GM reports to the Regional Manager and plays a critical role in achieving profitability and brand excellence across the New Arrival network.

Key Responsibilities:

Leadership & Team Development

• Recruit, hire, train, and retain a high-performing team.
• Create weekly schedules and manage labor to meet sales and operational needs.
• Set clear expectations, provide coaching, and conduct regular performance evaluations.
• Foster a positive and accountable work culture that aligns with Tikova’s values.

Store Operations

• Ensure the store operates efficiently and in full compliance with company standards.
• Manage daily operations including cash handling, inventory control, maintenance, and food service (where applicable).
• Maintain a clean, organized, and safe environment for staff and customers.
• Ensure accurate ordering, receiving, stocking, and merchandising of products.

Sales & Financial Performance

• Monitor and drive store performance to meet or exceed sales and margin goals.
• Analyze reports to identify trends and opportunities for improvement.
• Control shrink, reduce waste, and manage labor and expense budgets.
• Handle all deposits, reconciliations, and safe drops accurately and securely.

Compliance & Risk Management

• Enforce all company policies, procedures, and local/state/federal regulations.
• Maintain compliance with tobacco, alcohol, fuel, food safety, and environmental requirements.
• Ensure all staff are trained in safety protocols and emergency response procedures.
• Immediately report safety incidents, employee issues, or vendor concerns to the appropriate parties.

Community & Vendor Relations

• Act as the face of the store in the community and with vendors.
• Develop strong relationships with suppliers, local reps, and corporate support teams.
• Ensure all vendor deliveries are properly received and documented.

Qualifications:

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Minimum 3 years of retail management experience (convenience store/fuel retail preferred).
• Proven leadership, communication, and organizational skills.
• Experience with inventory, POS systems, and financial reporting.
• Reliable transportation and ability to work flexible hours including nights, weekends, and holidays.
• Strong problem-solving and decision-making abilities.
• Must be able to lift up to 40 lbs and stand for extended periods.

About New Arrival – Tikova C-Stores

New Arrival is the frontline retail brand of Tikova C-Stores LLC, managing high-volume fuel and convenience stores across multiple states. We pride ourselves on lean operations, reliable leadership, and creating an environment where teams thrive and customers return.

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 21+ years or older