Customer Service Representative - State Farm Agent Team Member

Benefits:

• Licensing Paid by Agency
• Simple IRA
• Hourly pay plus commission
• Bonus based on performance
• Opportunity for advancement
• Training & development

ABOUT OUR AGENCY:
Our agency is approaching 34 years in business as of July 2025, and our commitment to providing exceptional service has only grown stronger with time. Were a close-knit team of five (both full-time and part-time), and were passionate about helping our clients feel confident and protected.

With a background in Human Service Administration and Psychology, along with holding all insurance licenses, I bring a well-rounded perspective to the industryfocused on people first. Our office culture is built on the values of excellent customer service, detailed needs assessments, and prompt, reliable follow-through. If youre looking to be part of a team that values professionalism, care, and growth, wed love to hear from you.

Key Responsibilities:

• Build lasting relationships with customers by offering ongoing support and follow-up.
• Guide customers through a needs-based review process to help them understand and select the best insurance options.
• Generate leads, schedule appointments, and tailor product recommendations to meet customer needs.

What Were Looking For:

• A passion for marketing products and providing sales and services.
• Strong communication skillsboth verbal and writtenwith an emphasis on active listening.
• A customer-centric approach with a friendly, people-oriented attitude.
• Detail-oriented and proactive, with strong problem-solving skills.
• Ability to quickly learn and use technology and computer functions.
• Comfortable working in a team-oriented environment.
• Bilingual in Spanish is required.

Why Join Us?


If you're a motivated individual who thrives in a fast-paced, rewarding environment, we encourage you to apply today! We will follow up with the next steps in the interview process.

Please note: This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents are required to complete any necessary licensing and training programs. State Farm agents are independent contractors who hire their own employees, and employees of State Farm agents are not employees of State Farm.