Resident Services Assistant (Part-Time)

pDescription/ppstrongAbout YWCA South Hampton Roads/strongbr/YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women’s organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all./ppbr//ppServing approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems./ppbr//ppYWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community./ppbr//ppstrongAbout the Position/strong/ppUnder general supervision of the Shelter Manager, assist in the facilitation of basic need services for victims of violence at the YWCA SHR Emergency Shelter./ppbr//ppstrongESSENTIAL DUTIES/strong/ppThe essential functions include, but are not limited to the following:/pulliProvide trauma-informed crisis intervention, information and referrals to shelter clients as requested./liliConduct shelter orientations as needed during Resident Services Assistant II staffing shortages./liliStock shelter supplies, clean living spaces, prepare food as needed, and distribute basic hygiene items./liliProvide client transportation as needed./liliDeliver food and basic hygiene items to emergency shelter hotel guests./liliProvide education regarding the dynamics of sexual assault, domestic violence, stalking, and human trafficking./liliMaintain client confidentiality in accordance with the YWCA SHR’s Confidentiality policy./liliMaintain client case records in accordance with the policy and procedures./liliAdhere to the YWCA SHR’s Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel./liliParticipate in on-going training and education regarding interpersonal violence, community resources, and medical personnel./liliAttend in-service training and staff meetings as scheduled throughout the year./liliFollow the organization's protocol in maintaining records of on-going shelter client contact and calls through written case notes and the VADATA, and ECM systems./liliProvide lethality assessments to shelter clients. Provide comprehensive safety planning services to clients based on assessment results. Coordinate services and referrals based on lethality assessment results./liliRespond to crisis situations in the shelter involving shelter clients, providing conflict resolution communication and ensuring client safety./liliPerforms other duties as assigned./li/ulpbr//ppemstrongSupervision: /strong/emThis position has no supervisory responsibilities./ppbr//ppstrongQUALIFICATIONS/strong/ppemWe will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below./em/ppbr//ppstrongMinimum Requirements/strong/ppbr//ppemEducation and Experience/em/pulliMinimum high school diploma required. Shelter experience and/or human services experience is preferred./li/ulpemOther Requirements/em/pulliMust be 18 years of age/liliMust complete the training programs of YWCA SHR/liliMust complete a successful background check/li/ulpemSkills and Competencies/em/pulliKnowledge of the dynamics of sexual assault and domestic violence/liliProficiency with Microsoft Office applications, including spreadsheets/liliSelf-starter with the ability to work independently and as a part of a team/liliEffectively manage multiple priorities/liliExcellent organizational and interpersonal skills/liliDemonstrate the ability to maintain a calm and supportive demeanor at all times/liliNon-judgmental attitude, sensitive to confidential information/liliA professional and caring attitude, reflecting the philosophy of the YWCA SHR/liliMust complete the training program of the YWCA SHR/liliMust be able to operate company van during daytime and nighttime hours/liliMust have an excellent driving record and have a valid driver's license; certificate of insurance from an insurance carrier licensed in the State of Virginia/liliTravel is required and access to reliable transportation is essential/liliIt requires the willingness to work and travel alone/li/ulpstrongCORE VALUES:/strong/ppThe Resident Services Assistant is expected to model YWCA SHR Core Values:/pulliCompassion/liliHonesty/liliIntegrity/liliOwnership/liliResponsibility/liliEmpowerment/li/ulpstrongWORKING CONDITIONS:/strong This position is located at the YWCA SHR Emergency Shelter, a 24-hour facility./ppbr//ppstrongPHYSICAL DEMANDS AND WORK ENVIRONMENT:/strong The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions./pulliAbility to travel in varying weather conditions./liliMust have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls/liliWhile performing the duties of this job, the employee is required to:/liliFrequently walk, use hands to finger, climb a ladder, handle or feel objects, tools or controls and talks or hears/liliOften required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl/liliAbility to lift and carry up to 60 pounds/liliSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus/liliThe noise level in the work environment is moderately loud/liliPhysical capability to effectively use and operate various items of office-related equipment, such as but not limited to, a personal computer, calculator, copier and fax machine./li/ulpstrongCOMPENSATION/strong: This is a non-exempt, part-time, hourly position, with a pay range of $16-$17 per hour. Weekly overnight hours vary, not to exceed 29 hours per week./ppbr//ppstrongSTART TIMEFRAME: /strongPosition will be open until filled. Interested applicants are requested to submit cover letter and resume to job posting at a href="http://www.ywca-shr.org/"www.ywca-shr.org/a./ppbr//ppstrongEQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCLOSURE:/strong We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation and any other status protected by applicable local, state or federal law./ppbr//ppstrongAMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS: /strongADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations by contacting Human Resources at HR@ywca-shr.org or 757-625-4248./ppbr//p