Case Manager - Full-time

pDescription/ppstrongCase Manager/strong/ppemstrongORGANIZATION:/strong/em/ppFriends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014./ppemstrongOUR MISSION/strong/em/ppTo empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency./ppemstrongOUR VISION/strong/em/ppEvery individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing./ppemstrongCULTURE VALUES:/strong/em/pulliKindness – Remember Kindness is Contagious!/liliConnection – It’s why we’re here and what gives purpose amp; meaning to life!/liliKinship – We want you and those we serve to feel a sense of Belonging./liliSelf-Worth – Treat people the way they can become w/True Value amp; Worth!/liliSelf-Reliance – Learn your role and take initiative!! We want “Fishermen”!/li/ulpemstrongGUIDING PRINCIPLES:/strong/em/pulliGolden Rule: To treat all people as we ourselves would wish to be treated./liliPositive Influence: To judge our effectiveness by the extent to which individual lives are saved amp; improved by the positive experience of the people we influence./liliLeadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness./liliAuthenticity: To do what we say we do./liliTransparency: To be open and honest in our relationships./li/ulpemstrongOUR MOTTO:/strong/em It Takes All of Us to end homelessness./ppemstrongPURPOSE:/strong/em/ppProvide appropriate supporting housing services for homeless individuals or families, formulate case plans that promote moving towards self-sufficiency. Understand grants and other community housing resources available for clients. Assist in locating affordable housing within the client’s budget and the guidelines of the grants./ppRequirements/ppstrongJob responsibilities:/strong/ppemstrongIntake Process:/strong/em/pulliCompletes an initial needs assessment and acts upon critical needs appropriately and immediately./liliOrients clients to housing programs, requirements, and consequences./liliAssures that basic nutrition and hygiene needs are being met./liliInterviews and counsels’ prospective clients for the Supportive Housing Programs Switchpoint offers./li/ulpemstrongCase Plans:/strong/em/pulliDevelops a comprehensive client-driven case plan with both short-term and long-term goals identified./liliUses SMART goals./liliMonitors progress towards goals in regularly scheduled sessions./liliEvaluates and adjusts case plans as needed and provides written warnings with consequences if satisfactory progress is not being met./liliEmpowers clients to appropriate resources to assist with meeting goals./liliAssures that specific HUD program goals are consistently being met and provides extensive case work to foster transition from homelessness to permanent housing./li/ulpemstrongTraining Programs:/strong/em/pulliDesigns, coordinates, and implements Life Skills, Tenancy 101, Finance/Budgeting and other training programs aimed at learning and practicing life skills and decision-making./liliEvaluates the program for effectiveness and producing changes in client behaviors./liliEstablishes and coordinates day and evening programs, schedules outside service providers and volunteers./liliParticipates in Crisis Intervention/Prevention training, Bloodborne pathogen training and other trainings deemed necessary to the position./li/ulpemstrongRecordkeeping and Reporting:/strong/em/pulliMaintains client files to include conversations, warnings, progress towards goals and documentation of any incidents./liliReport critical incident(s) immediately to Regional Director./liliCollects data necessary to meet funding requirements and statistical reports./liliCollects data necessary to meet funding requirements and statistical reports./liliCompletes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys and all incident reports in a timely manner as specified by program./li/ulpemstrongProperty Management:/strong/em/pulliAssures the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs./liliReports any hazards to the Executive Director for immediate attention; communicates with the resident managers to ensure safety for the residents./liliFacilitates the repair process in collaboration with the Executive Director and the Chief Financial Officer/li/ulpemstrongTeamwork and Collaboration:/strong/em/pulliWorks in collaboration with program and other agency staff to facilitate a team environment./liliServes on committees as requested./liliParticipates in LHCC team meetings as requested./liliRole models effective team behaviors/liliDemonstrates effective communication skills in building relationships with all employees and clients./liliCreates good working relationships with local welfare administrators and other area service providers, support groups, non-profits to facilitate access to area resources for clients./liliSubstitutes for other staff when need arises./li/ulpemstrongSwitchpoint Values and Culture:/strong/em/pulliTreats all clients, visitors and employees with care, kindness, respect and dignity./liliAdheres to Switchpoint policies, procedures, code of conduct and attendance rules./liliMaintains strict confidentiality for all information./liliAdheres to the policies in the use of computer technology and all tele-communication devices./li/ulpbr//ppstrongJob Requirements:/strong/ppemustrongCore Job Requirements amp; Top Priorities/strong/u/em/polliComputer skills including Microsoft Office, UHMIS, and ability to learn new programs./liliExperience in Human Services and with a variety of populations (mentally ill, disabled, substance abusers, etc.)/liliAbility to solve problems, make decisions, resolve conflicts, and LISTEN./liliAbility to deal calmly in crisis situations./liliStrong interpersonal skills with the ability to be compassionate and firm and always maintain confidentiality./liliKnowledge of community resources/liliAbility to be flexible/li/olpemustrongBehavioral Competencies:/strong/u/em/polliAccountability/liliAdaptability and flexibility/liliConflict resolution/liliCounseling skills/liliHonesty/integrity/liliPersuasion/liliTeamwork and Collaboration/li/olpemustrongEducation amp; Other:/strong/u/em/polliAssociate degree/liliBachelor’s degree preferred./liliOr equivalent in education and experience/liliHuman Services experience./liliExperience with disabilities helpful/liliValid Utah Driver’s Licensenbsp;/li/olpstrongCompensation/strongnbsp;/ppWage between $19 - 22/hour nbsp;nbsp;DOE/Certificationsnbsp;/ppFull-Time Position/ppbr//ppemWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce./em/p