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Verified Pay $17 per hour
Hours Full-time
Location Webster, Texas

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About this job

div style="text-align:center;"img alt="" height="122" src="https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250527185431-image-20250527145944-1.jpeg" width="325"/div#160;div style="text-align:center;"span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Veterinary Client Service Representative, GCVS- NP/span/span/b/span/span/spanbr#160;/divspan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:115%;"Are you a passionate bVeterinary Client Service Representative/b ready for a fresh start? Join a team that values your expertise and puts people#8212;and pets#8212;first!/span/span/span/span/spanbrbrspan style="font-size:12pt;"span style="font-family:'Times New Roman', serif;"bspan style="font-size:10pt;"span style="font-family:Aptos, sans-serif;"Gulf Coast Veterinary Specialists (GCVS)/span/span/bspan style="font-size:10pt;"span style="font-family:Aptos, sans-serif;" has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, bGCVS/b is expanding its reach with a secondary satellite location in bWebster, TX./b This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, bGCVS/b continues its mission of enhancing the well-being of animals and supporting the communities that love them./span/span/span/spanbrbrspan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"About the Role:/span/span/bbrspan style="font-size:10pt;"span style="line-height:115%;"As a bClient Service Representative/b, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests.brbResponsibilities Include (but not limited to):/b/span/span/span/span/spanulli style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Educate and Support:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person./span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Appointment Coordination:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process./span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Communication Mastery:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged./span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Record Keeping:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail./span/span/span/span/span/span/li/ulspan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Compensation:/span/span/b/span/span/spanullispan style="font-size:12pt;"span style="line-height:105%;"spanspan style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:105%;"$17 - $19 /span/span/bspan style="font-size:10pt;"span style="line-height:105%;"depending on experience/span/span/span/span/span/spanul style="list-style-type:circle;"lispan style="font-size:12pt;"span style="line-height:105%;"spanspan style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:105%;"+ $3/hr /span/span/bspan style="font-size:10pt;"span style="line-height:105%;"weekend differential/span/span/span/span/span/span/lilispan style="font-size:12pt;"span style="line-height:105%;"spanspan style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:105%;"+$2/hr /span/span/bspan style="font-size:10pt;"span style="line-height:105%;"overnight differential/span/span/span/span/span/span/li/ul/li/ulspan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Schedule:/span/span/b/span/span/spanulli style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:107%;"Full Time /span/span/bspan style="font-size:10pt;"span style="line-height:107%;"(Sundays - Saturdays)/span/span/span/span/span/spanul style="list-style-type:circle;"li style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:107%;"#160;3x10 hour shifts/span/span/b/span/span/span/spanul style="list-style-type:square;"li style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"6am-4pm/span/span/span/span/span/span/lili style="margin-left:8px;margin-bottom:11px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"2pm-12pm/span/span/span/span/span/span/li/ul/li/ul/li/ulspan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"What We're Looking For:/span/span/b/span/span/spanulli style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Exceptional First Impressions:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, biensuring our clients and referring veterinarians feel valued and supported./i/b/span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Adaptability and Multitasking:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" In our fast-paced environment, versatility is key. If you thrive on multitasking and can binavigate unexpected situations/i/b with ease, you're the problem solver we're looking for./span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Customer Service Excellence:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" If you've excelled in customer service, you know the importance of bibuilding positive relationships/i/b. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience./span/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"span style="line-height:115%;"Flexibility and Adaptability:/span/span/bspan style="font-size:10pt;"span style="line-height:115%;" Be a team player who bithrives in a collaborative environment/i/b, adapting to situations where protocols may not apply and handling unanticipated tasks with grace./span/span/span/span/span/span/li/ulspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"Benefits Include:/span/b/span/span/spanulli style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"401(k) with matching/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Health, Dental, and Vision insurance/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Health Savings Account (HSA) / Flexible Spending Account (FSA)/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Life and Disability insurance/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Paid Time Off (PTO) and Holidays/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Employee Assistance Program and Discounts (including Pet Discount)/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Professional development and tuition assistance/span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Uniform stipend/span/span/span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:12pt;"span style="line-height:107%;"spanspan style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"span style="line-height:107%;"Retirement plan/span/span/span/span/span/span/li/ulspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"bspan style="font-size:10pt;"Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?/span/bbrbspan style="font-size:10pt;"GCVS/span/bspan style="font-size:10pt;" is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. bOur mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service./b We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!/span/span/span/spanbrbrspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence./span/span/span/spanbr#160;div style="text-align:center;"span style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"span style="font-size:10pt;"For more information about our hospital, please visit /spana href="https://www.gcvs.com"span style="font-size:10pt;"span style="color:#0000FF;"https://www.gcvs.com/span/span/a/span/span/spanbr#160;/divdivspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"ispan style="font-size:10.5pt;"span style="font-family:'Segoe UI', sans-serif;"Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com./span/span/i/span/span/spanbrspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"ispan style="font-size:10.5pt;"span style="font-family:'Segoe UI', sans-serif;"Ethos Veterinary Health#160;offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.#160; The team can provide more information about compensation and benefits for your specific location during the process.#160; For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act./span/span/i/span/span/spanbrspan style="font-size:12pt;"span style="line-height:normal;"span style="font-family:Aptos, sans-serif;"ispan style="font-size:10.5pt;"span style="font-family:'Segoe UI', sans-serif;"Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need./span/span/i/span/span/spanbrbrispan style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"span style="color:#FFFFFF;"Client Services, Client Service Representative, Receptionist, Veterinary Receptionist, Veterinary Client Service /span/span/span/span/i/div

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Posting ID: 1118889814 Posted: 2025-07-16 Job Title: Veterinary Client Service Representative