Field Service Technician

pExpect more. Connect more. Be more at Diebold Nixdorf. nbsp;Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.nbsp;br/nbsp;/p pInstalls, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality./ph3Responsibilities/h3divulliGains familiarity with Field Service Technician practices and procedures./liliWith guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures./liliPerforms hardware repairs on a component level./liliCleans and adjusts mechanical components./liliConfigures and installs applicable software./liliPreventive Maintenance: Performs routine checks according to documented procedures./liliRefills consumables as directed./liliIMAC/R: Installs, moves, adds, changes and removes hardware and software products./liliCustomer Training: Instructs and trains customers on usage and operation of installed hardware and software./liliParticipates in regular hardware and software trainings (on the job, classroom and web based)./liliParticipates in the implementation of measures to achieve agreed KPIs./liliAssists with special projects as assigned./li/ul/divh3Qualifications/h3divpbRequired Qualifications/b/pulliEducation or equivalent work experience required./liliMinimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services./liliGood written and verbal communication skills./liliDriver's license and driving record that satisfies DN's fleet requirements./li/ulpSalary Range: $19-$25/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience./ppspan style="font-size:11pt;"bBenefitsnbsp;/b/span/pullispan style="font-size:11pt;"Health, Dental, and Vision Insurancenbsp;/span/lilispan style="font-size:11pt;"Life Insurancenbsp;/span/lilispan style="font-size:11pt;"Critical illness, Accident, and Hospital Indemnity Insurancenbsp;/span/lilispan style="font-size:11pt;"401(k) Savings Plannbsp;/span/lilispan style="font-size:11pt;"Health Savings Accountnbsp;/span/lilispan style="font-size:11pt;"Leave of Absence Benefitsnbsp;/span/lilispan style="font-size:11pt;"Paid Time Offnbsp;/span/li/ulpspan style="font-size:11pt;"The application window is expected to close August 2nd, 2025./span/pp#LI-VD1/p/divh2Company/h2divbody p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanWhy should you join Diebold Nixdorf?/span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanBrightest minds + technology and innovation + business transformationnbsp; The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability./span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispan–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status./span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispan** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**/span/ispan/span/p p class="MsoNormal"ispanWe are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found/span/iinbsp;a href="https://www.dieboldnixdorf.com/en-us/about-us/global-locations" target="_blank" rel="nofollow"here -/a/iia href="https://www.dieboldnixdorf.com/en-us/about-us/global-locations" target="_blank" rel="nofollow"nbsp;https://www.dieboldnixdorf.com/en-us/about-us/global-locations/a/i/p br / /body/div