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h2Overview/h2 piAs a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA/i/p pThis position coordinates services as directed by the attending physician, referring physician and clinical case manager. The incumbent oversees the delivery of individualized services to patients and families and is responsible for facilitating open and accurate communication among patients, their families, referral providers, payers and the overall health care team./p pCorporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes./p h2Responsibilities/h2 ul liFunctions as the patient advocate to facilitate effective communication and appropriate treatment./li liOrients the patient to the Health Sciences Center program./li liWorks with the health care team and patient in the development and implementation of a care plan./li liAdvises patients and families regarding financial matters and assists social workers and case managers in accessing financial and community resources./li liAssists in establishing and maintaining good relationships with referring physicians, third party payers and community agencies./li liFacilitates the involvement of team members, timely completion of evaluations and reports, and the scheduling of team conferences./li liMaintains contact with patient families in order to facilitate active involvement and knowledge of patient progress./li liContacts payers and submits reports regarding the patient's initial assessment, expected outcome, expected cost and then recommendeds a discharge plan./li liEnsures the payer is represented in staffing conferences when requested./li /ul h3Knowledge / Skills / Abilities/h3 ul liAbility to perform the essential functions of the job as outlined above./li /ul ul liDemonstrated organizational, human relations and effective communication skills./li /ul ul liAbility to provide care appropriate to the population served./li /ul ul liDemonstrated knowledge of the principles of life span growth and development./li /ul ul liAbility to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual./li /ul h2Qualifications/h2 h3Qualifications/h3 h4Required/h4 ul liBachelor's degree in a clinical area, health care administration, a related field, or equivalency./li liTwo years of experience in case management activities with third party payers./li /ul h3Licenses Required/h3 ul liCurrent RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire./li /ul i* Additional license requirements as determined by the hiring department./i h2Qualifications (Preferred)/h2 h4Preferred/h4 ul liCurrent licensure to practice in a clinical field may be preferred./li liExperience with patients that have behavioral health needs./li liExperience with managing crisis situations. /li /ul h3Working Conditions and Physical Demands/h3 pemEmployee must be able to meet the following requirements with or without an accommodation./em/p ul liThis is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions./li /ul h2Physical Requirements/h2Carrying, Lifting, Listening, Reaching, Sitting, Speaking, Standing, Walking