Excellent payUrgently hiring Use left and right arrow keys to navigate
Verified Pay $17 - $24 per hour
Hours Full-time
Location 4079 Calle Platino Avenue, Oceanside, CA 92056
Oceanside, California

Compare Pay

Verified Pay
This job pays $5.53 per hour more than the average pay for similar jobs in your area.

$14.37

$14.97

$20.50


About this job

Job Description

Job Description

We are seeking a Junior Customer Service Representative to join our team! You will be responsible for helping customers by providing order updates, tracking, and basic status requests. This role is an entry level role into our team with plenty of room for growth. You would be working under our Customer Service Manager.

Responsibilities:

  • Handle customer inquiries, requests, and complaints
  • Provide status updates on orders
  • Provide basic product information to customers
  • Issue return merchandise authorizations (RMAs)
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service or a related field is preferred but not mandatory
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Proficient with the Microsoft Suite of products (Outlook, Word, Excel, etc..)
Company Description
Cal-Mil was founded in 1965 as a family owned and operated business to create and manufacture products for the food service industry. Some might say we are simply a company that creates trendy products to upgrade your foodservice presentation. While that’s certainly true (#presentationupgraded), we believe our products represent so much more than just something people use on their buffet or as a part of a catering presentation.

We believe in the power of our products to create a feeling and tell a story. From the meticulous design process that starts in Oceanside, California, to the hand-crafted manufacturing in Tijuana, Mexico, there’s so much love that goes into each and every Cal-Mil product. It’s our hope that you feel all that love in our products and that it inspires you to create a feeling for your customers to experience time and time again.

Founded in 1965 by Jack Callahan, Cal-Mil was born out of a passion for innovation and manufacturing. At the centerpiece of it all, though, is and always will be family. If you were lucky enough to know Jack, it was obvious from the moment you met him that he had an overwhelming enthusiasm for business, but above all, he had an unconditional love for his family.

Today, we are proudly a thriving third-generation family owned and operated business, providing trend-forward solutions to our foodservice industry partners.

Company Description

Cal-Mil was founded in 1965 as a family owned and operated business to create and manufacture products for the food service industry. Some might say we are simply a company that creates trendy products to upgrade your foodservice presentation. While that’s certainly true (#presentationupgraded), we believe our products represent so much more than just something people use on their buffet or as a part of a catering presentation.\r\n\r\nWe believe in the power of our products to create a feeling and tell a story. From the meticulous design process that starts in Oceanside, California, to the hand-crafted manufacturing in Tijuana, Mexico, there’s so much love that goes into each and every Cal-Mil product. It’s our hope that you feel all that love in our products and that it inspires you to create a feeling for your customers to experience time and time again.\r\n\r\nFounded in 1965 by Jack Callahan, Cal-Mil was born out of a passion for innovation and manufacturing. At the centerpiece of it all, though, is and always will be family. If you were lucky enough to know Jack, it was obvious from the moment you met him that he had an overwhelming enthusiasm for business, but above all, he had an unconditional love for his family.\r\n\r\nToday, we are proudly a thriving third-generation family owned and operated business, providing trend-forward solutions to our foodservice industry partners.

Nearby locations

Posting ID: 1121351436 Posted: 2025-08-14 Job Title: Junior Customer Service Representative