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Verified Pay $16 per hour
Hours Full-time
Location Pigeon Forge, Tennessee

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About this job

p style="text-align: justify;"At Dollywood Parks Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our overall company resort portfolio./p p style="text-align: justify;"Ask anyone who has visited Dollywood Parks Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Laundry Attendant Lead who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand and our region./p p style="text-align: justify;"We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to their life and work. We are seeking an individual who has the ability to bring the vision of the Dollywood Resorts to life. The recipe for the right Laundry Attendant will be equal parts curious learner, innovator, administrator, mentor and motivator./p p style="text-align: justify;"The Laundry Attendant is responsible for the cleaning process of hotel linens to ensure guests and hosts experience a clean hotel. All in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company./p pAdditionally, the ideal candidate will be able display and live out emLead with Love/em qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable./p p /p pstrongSummary of Essential Functions and Responsibilities/strong/p ul liSafely operate commercial washers, dryers and folding machines. This includes loading and unloading of all machines/li liMeasure and administer cleaning agents to laundry according to product specifications/li liMonitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen/li liOperate the folders and other laundry equipment in accordance with the product specifications/li liClean up machines and surrounding areas as necessary per shift/li liComply with attendance rules and be available to work on a regular basis/li liOperate laundering equipment to safely and thoroughly clean and press linen, keeping work area clean and safe/li liHelp ensure laundry operations run smoothly by alerting the supervisor when equipment stops working properly/li lispan /spanUnderstand how to program and operate the ironer/li lispan /spanspanAbility to program dryers and washers according to the product load in cycle/span/li lispan /spanspanSort out all linen that needs to be done/span/li lispan /spanspanCompletes other duties as assigned/span/li lispan /spanspanClean all lint traps in dryers at least 2 times per shift/span/li lispan /spanspanPush and pull linen carts that are full of linen/span/li liParticipate in monthly linen inventory/li liCount and stock linen shelves/li liMust be able to function in a team atmosphere/li /ul pstrongManagement reserves the right to change and/or add to these duties at any time/strong/p p /p pstrongEducation and Experience Required/strong/p ul liHigh school diploma or equivalent/li liSix to 12 months previous commercial laundry experience preferred/li liMust be able to successfully pass a background check and drug screen/li /ul p /p pstrongKnowledge, Skills, and Abilities/strong/p ul li style="list-style-type: none;" ul/ul /li /ul ul liMust display and live out emLead with Love/em qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed/li liAble to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees/li liMust reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work/li liMust be self-motivated and disciplined/li liMust be able to prioritize and complete work assignments on a timely basis/li liMust maintain strict confidentiality and judgment regarding privileged information/li liMust be committed to continuous improvement/li liMust have professional appearance with good personal hygiene/li liMust promote and support a “team” work environment by cooperating and helping co-workers/li liMust be able to be productive in a fast-paced, dynamic environment/li liMust maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays/li liMust be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines/li liMust be able to utilize effective communication, problem solving, conflict management and interpersonal skills/li liMust show appreciation of others/li liAble to get along with other employees to work out problems and resolve conflicts/li liAble to comprehend instructions and retain information/li liAble to perform duties consistent with creating a safe and secure environment for hosts and guests/li liAble to be flexible to handle frequent changes in priorities/li liAble to add, subtract, multiply and divide with accuracy/li liAble to communicate effectively using standard English grammar and punctuation/li liAble to handle frequent changes in priorities/li liAble to prioritize tasks and complete assignments on time/li liAble to work in various temperatures indoors and outdoors/li liAble to work outdoors/li liWorking knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen/li liAbility to prioritize and organize work/li liAble to operate industrial laundry equipment required/li liAble to stand continuously while moving, able to lift, bend, stoop, push and pull repeatedly/li lispanMust be able to push, pull, bend, stoop and lift up to 50 pounds/span/li liMust be willing to work extra hours/shifts to insure customer needs are consistently met/li liAble to wear all PPE as required/li liAble to sit and/or stand for long/short periods/li liAble to comprehend instructions and retain information/li liMust be able to operate industrial laundry equipment required/li liMust be able to push carts weighing up to as much as 400 pounds throughout the shift/li liMust be able to bend, stoop, squat and stretch on a regular basis/li liMust be able to stand in work station for up to 7 hours per shift/li liMust be able to drive to various areas of the hotel to pick-up/deliver linen items in allotted time providedspan /span ul/ul ul/ul /li /ul p /p p style="text-align: justify;"strongThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.  /strong    /p ul/ul ul/ul ul/ul ul/ul ul/ul ul/ul ul/ul ul/ul ul/ul ul/ul

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Posting ID: 1122353779 Posted: 2025-07-16 Job Title: Laundry Attendant