Geek Squad Agent (Retail Store)

divh3Job Description/h3divdivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.brbrstrongWhat you’ll do/strong/span/span/divullidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Provide positive, timely service to customers during the check-in and checkout process/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Help customers set up new devices and provide advice on whether to repair or replace old devices/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Monitor service queues and provide accurate status updates to customers/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Maintain knowledge and skillsets through certified training courses/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Clearly communicate and partner with fellow agents/span/span/div/li/uldivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"strongBasic qualifications/strong/span/span/divullidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"3 months of experience working in retail or customer service/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Ability to work a flexible schedule, including holidays, nights and weekends/span/span/div/li/uldivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"strongPreferred qualifications/strong/span/span/divullidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Passion for technology and desire to solve problems/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Ability to adapt and learn new skills in a fast-paced industry/span/span/div/li/uldivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"strongWhat’s in it for you/strongbrbrWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.brbrOur benefits include:/span/span/divullidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Competitive pay/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Generous employee discount/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Financial savings and retirement resources/span/span/div/lilidivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"Support for your physical and mental well-being/span/span/div/li/uldivspan style="font-size:12px;"span style="font-family:Arial,Helvetica,sans-serif;"strongAbout us/strongbrbrAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.brbrOur culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™brbrBest Buy is an equal opportunity employer.brbrstrongApplication deadline:/strong Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page./span/span/div/divh3Address Line 1/h3div7550 Commons Blvd/divh3City/h3divVictor/divh3State/h3divNew York /divh3Zip/h3div14564-1010/divh3Job Level/h3divIndividual Contributor /divh3Employment Category/h3divPart time /divh3Brand/h3divGeek Squad /divh3Search Categories/h3divGeek Squad, Retail/divh3Minimum Pay/h3div15.00/divh3Benefits/h3divBest Buy offers a range of benefits to support your overall well-being, as outlined in the a href="https://benefitsguide.bestbuy.com/" target="_blank" Benefits Guide/a. Eligibility may vary. /divh3Worker Type/h3divRegular/divh3Maximum Pay/h3div17.88/div/div