Customer Service Supervisor - Full-time

As a bCustomer Service Supervisor (CSS)/b, you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. ulbrbuWhat you'll do:/u/bliDeliver outstanding customer service and resolve inquiries promptly./liliSupport and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training. /liliLead, motivate, and train Associates to drive sales and performance during shift. /liliEnsure consistent execution of customer service programs, policies, and store technology components./liliManage cash processes, inventory, vendor check-ins, and store safety. /liliMaintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need./librbuBenefits:/u/bbrliWe are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs./liliEligibility for Wawa Benefits is defined under the terms of the plan(s)/librbuQualifications: /u/bbrliHigh School Diploma or GED equivalent/liliMust be 18+ years old with reliable transportation/liliFlexible availability to work various shifts, including weekends, and holidays, to meet business needs/liliSupervisory experience, ideally in retail or food service environments, is a plus/liliStrong customer service, relationship-building, and communication skills/li/ulbrpbspanAssociates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work./span/bspan /span/pThe hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at a target="_blank" href="mailto:asc#64;wawa.com"asc#64;wawa.com/a or 1-800-444-9292./pp style="text-align:inherit"/pp style="text-align:left"spanWawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision./span/p