Lead Receptionist

Are you looking to join one of the world’s leading investment firms? As the Lead Receptionist, you will serve as the face of the organization and a trusted point of contact for executives, board members, and VIP guests. This role is critical in delivering a refined, white-glove hospitality experience while maintaining the highest standards of professionalism, discretion, and service excellence.

Location: New York, NY (On-site)

Job Type: Full-Time

Compensation: $36–$38 per hour

Kindly be advised that this role is scheduled to begin in April.

Key Responsibilities

Executive & Guest Experience

• Serve as the primary point of contact for executives, board members, clients, and VIP visitors.
• Deliver a warm, polished, and professional first impression for all guests.
• Manage the end-to-end visitor experience, coordinating closely with executive assistants and security teams.
• Maintain a pristine, guest-ready reception area that reflects the firm’s brand and hospitality culture.
• Oversee concierge-level services and amenities, ensuring personalized attention for VIP guests.
• Track visitor trends and preferences to continuously enhance the executive hospitality experience.

Executive Support & Coordination

• Partner closely with executive assistants to anticipate needs and ensure seamless daily support.
• Coordinate meeting logistics, including scheduling, catering, and conference room readiness.
• Uphold executive service protocols and consistently reinforce brand and service standards.
• Handle highly sensitive and confidential information with discretion and professionalism.

Operations & Administration

• Support administrative functions such as visitor management, document preparation, and supply oversight.
• Collaborate with facilities, office services, and security teams to ensure smooth daily operations.
• Assist with emergency preparedness and evacuation procedures for the executive floor.
• Demonstrate adaptability, sound judgment, and composure in fast-paced, high-visibility environments.
• Provide occasional scheduling and coverage support for the broader reception team, as needed.

Qualifications

• Minimum of 3 years of experience in a corporate front desk or receptionist role.
• Prior experience supporting senior leadership or within a C-suite environment strongly preferred.
• Polished professional presence with exceptional interpersonal skills.
• Excellent verbal and written communication abilities.
• High level of discretion, confidentiality, and emotional intelligence.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational skills with keen attention to detail.
• Ability to multitask, prioritize effectively, and remain calm under pressure.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or military status.