Expo

Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you aspire to create memorable experiences, we invite you to explore our exciting and dynamic career opportunities.

Description:

The Expo, also known as the expeditor or the food runner, plays a crucial role in the smooth operation of a restaurant. They are responsible for overseeing various aspects of the dining experience, ensuring that orders are accurate, dishes are properly plated, and everything runs according to timing and pace.

The Expo role is fast-paced and demanding but offers the satisfaction of orchestrating seamless delivery

from kitchen to customer.

Essential Duties:

· Facilitate and streamline the accuracy of food orders, presentation, timely delivery and adhere to restaurant standards.

· Must have clear communication skills with both kitchen staff and servers to coordinate orders and ensure timely service.

· Help maintain a smooth workflow in the kitchen and ensure the dining room runs efficiently.

· Excellent Leadership and organization skills with a team mentality and an ability to interact with guests as well as cooperate with team members.

· Meticulous attention to detail.

· Ability to look for ways to improve workflows and reduce bottlenecks, ensuring that operations run as smoothly as possible.

· Ability to lift approximately 40lbs, be on his/her feet for several hours and work in a fast-pasted environment.

Education and/or Experience (include certs or licenses needed):

• High School Diploma or GED strongly preferred.
• Previous experience as an Expo or Food Runner required.

Minimum Qualifications:

· Candidate will have strong interpersonal skills, enjoy and create a team environment.

· Must be able to communicate in English; Bilingual in Spanish a plus.

• Excellent verbal communication skills are required.

· Able and willing to work cooperatively with other team members.

• Must be able to work weekends and holidays, as well as flexible shifts and hours due to business needs.
• Must demonstrate excellent customer service skills; position requires constant interaction with team members and customers.

Physical Requirements:

The employee must occasionally lift and/or move up to 40 lbs., while performing the duties of this job, the employee is regularly required to use hands and fingers to handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk.