Client Service Represenative

We’re looking for a friendly, highly motivated Client Services Representative to join our team here in Pittsburgh and ensure our clients feel valued, supported, and well taken care of. This is not a remote position.

In this role, you’ll play a key part in building positive client relationships, handling inquiries with professionalism, and ensuring any concerns are quickly directed to the right team. You’ll also help gather post-sales feedback to support continuous improvement.

Key Responsibilities:

• Delivering a positive and professional client experience

• Following up on active client processes to build strong, ongoing relationships

• Identifying potential concerns early and helping implement proactive solutions

• Staying informed on new products and emerging trends in client services

• Providing feedback and suggestions for product or service improvements based on client input

Qualifications:

• High school diploma or GED required

• 0–1 year of experience in client services or a related field

• Strong communication skills with a friendly, client-first mindset

• Ability to provide technical support, resolve issues, and recommend solutions

• Willingness and ability to travel to client locations when needed

If you're passionate about helping others and thrive in a people-focused environment, we’d love to hear from you.