Museum Information Specialist

DEPARTMENT: Museums

LOCATION: African American Military History Museum

SHIFT: Part-time: Generally Wednesday – Saturday, Shift will vary between the hours of 9:00 a.m. – 5:00 p.m.; some nights, weekends, and holidays will be required. Maximum of 29 hours per week.

REPORTS TO: Museum Manager

SUMMARY: The Museum Information Specialist (MIS) is responsible for greeting visitors upon arrival. The MIS must be willing to learn about the Sixth Street District’s exhibits and history in order to present information to guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Powering on/off Museum equipment at the start/close of each day, as well as completing all other opening and closing procedures

• Greeting Museum visitors

• Answering and directing phone calls

• Maintaining up-to-date visitors stats report

• Completing Daily Reconciliation Sales Sheet at the end of each shift

• Conducting guided tours for audiences of diverse backgrounds such as, but isn’t limited to: school age children, special needs groups, young adults & seniors

QUALIFICATION REQUIREMENTS

Education and Work Experience

• High School Diploma or equivalent

Knowledge and Skills

• The MIS must be able to retain knowledge about attractions within the Sixth Street Museum District.

• Excellent people skills

• Exemplary customer service skills

• Exceptional written and verbal skills

• Excellent computers skills