Front Desk

Job Title: Front Desk 
Department: Operations 
Reports to: Dental Practice Manager 
FLSA Status: Non-Exempt 
Compensation Information: $19.00-24.00 per hour, eligible for overtime

Disclaimer: This posting is for pipeline purposes only and is not an active job opening. By submitting your application, you will be added to our talent pool for future opportunities that match your qualifications. We encourage you to apply so we can connect when a relevant position becomes available. 

Benefits: 

• PTO: 1.54 hours accrued for every 40 hours worked. Accrual rate increases based on tenure. 
• Sick Leave: 1 hour earned for every 30 hours worked. 40 hour max
• Holidays: 8 paid holidays (eligible for Full Time positions only)
• Health, Vision and Dental Insurances and other ancillary benefit plans
• 401(K)

Bonus: 
All dental practice employees are eligible for monthly bonus opportunities based on the practice's achievement of key performance goals, including net production, net collection, and office visit targets.

Company Overview  

ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. 

Position Summary    

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first 

Duties and Responsibilities  

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner  

• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards  

• Maintains reception area and inventory control of office supplies, patient literature and all related items.  

• Performs miscellaneous job-related duties as assigned  

Knowledge and Skills/Expected Competencies  

• High School diploma or GED preferred  

• Professional and compassionate demeanor 

• Willingness to go above and beyond to ensure patient satisfaction 

• Excellent interpersonal skills and communications abilities 

• Impressive ability to efficiently manage multiple tasks 

• Computer competent and ability to work a multi-line phone system