Catering Coordinator - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Grand Pacific Hotel Services LP - Carlsbad, CA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$20.00 - $22.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;3rd Shift/div /div h4Description/h4pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongPOSITION PURPOSE/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Support and assist in the coordinating of meetings/social functions while maximizing the banquet space to meet/exceed revenue goals./span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongESSENTIAL FUNCTIONS/strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Finalize event contracts for the Catering department./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Work closely with the Director of Catering to produce weekly and monthly reports from CI/TY for the department./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Support the Director of Catering amp; Convention Services, Convention Services Manager, and Catering Managers with finalizing Catering Business, detailing the meeting/function with the client (space requirements, times, menus, themes, etc.)/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Update, distribute and communicate BEO#39;s for the department, coordinating with the appropriate areas/departments of the hotel to ensure high-quality product, service delivery and customer service satisfaction./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Send out inquiry letters and proposals to clients for the department. Answer client calls, communicate information to all necessary departments and team members./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Maintain up-to-date knowledge of the competition#39;s products, strengths and weaknesses to continually improve resort strategies and the achievement of catering sales goals./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Perform special projects and other responsibilities as assigned by management./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Assist catering amp; convention services in meeting/exceeding revenue goals through telephone solicitation, outside sales calls, site inspections and written communication./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Maintaining relationships with business accounts and sourcing new business opportunities./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Prepare correspondence to customers, internal booking reports and file maintenance./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Participate in necessary meetings, training and other sales-related events as required./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Attend trade shows, community events and industry meetings as needed./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Develop/maintain knowledge of market trends, competition and customers./span/span/li /ul pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongDUTIES INCLUDE BUT NOT LIMITED TO/strongnbsp;(job duties subject to change and property/job assignments will vary based upon business demands)/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongDaily/strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Banquet Checks ndash; compare all checks with BEOrsquo;S/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Run change log and make changes on Chefrsquo;s boards/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Distribute revised BEOrsquo;S and popups/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Lead Catcher ndash; Enter all SCR leads into CI/TY/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Creates all in-house BEOrsquo;S/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Proposals and contracts as needed/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Turnovers for SCR/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Answers phones/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Commissions on all SCR groups/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Make file folders for new definite business/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"SCR VIP Amenities to be created and submitted to IRD/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Event Planner Points/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Catering thank you cards/span/span/li /ul pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongWeekly/strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Send 10 day daily events/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"MPSI ndash; Submit for surveys/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Weekly catering lead recap/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Put together and distribute BEO packet/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Catering turnover letters/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Make sales kits and wedding packets/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Group Resumes to be completed and sent to SCR managers/span/span/li /ul pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongMonthly/strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Month end report for SCR/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Incentive sheets SCR Group/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Load menu changes into CI/TY/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Keep inventory and order SCR collateral if needed/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"SCR CI/TY audit and maintenance/span/span/li /ul pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongSUPPORTIVE FUNCTIONS/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Professionally represent the resort in community and industry organizations and events./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Participate as team player with all departments./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Assist with reports and/or competition data collection./span/span/li /ul p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongOther:/strong/span/span/p p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.nbsp; Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment./span/span/p p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.nbsp; In addition, attendance at all scheduled training sessions and meetings is required./span/span/p p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort amp; Spa rules and regulations for the safe and effective operation of the hotelrsquo;s facilities.nbsp; Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment./span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongSPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"One to two years in a hospitality related field/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Position will be required to work a varied schedule that may include evenings, nights, and week-ends./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to speak, read, write and understand the primary language(s) used in the workplace./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to read and write to facilitate the communication process./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Requires good communication skills, both verbal and written./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Knowledge of all departments of resort./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Ability to communicate customer needs./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Ability to prioritize and master projects given./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Ability to identify and assist in developing accounts./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Ability to act independently with minimal or no supervision./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must possess basic computational ability./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and CI/TY./span/span/li /ul pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongPhysical Demands/strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required some of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to exert well-paced ability to reach other departments of the resort on a timely basis./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must be able to lift up to 15 lbs. occasionally./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Vision occurs continuously with the most common visual functions being those of near vision and depth perception./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed./span/span/li /ul h4Qualifications/h4brpspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongQUALIFICATION STANDARDS/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Education amp; Experience/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"High school or equivalent education required. Bachelorrsquo;s Degree preferred./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"1-2 years prior experience in an administrative role./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"1-2 years prior experience within the hospitality or customer service./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Experience working with CI/TY preferred./span/span/li /ul pnbsp;/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongLicenses or Certificatesnbsp;nbsp;nbsp;nbsp;nbsp; /strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"None./span/span/p p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongGrooming/strong/span/span/p p style="text-align:justify"span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbadrsquo;s standards. Business casual attire required for position./span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongAttendance:nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort amp; Spa from time to time, is essential to the successful performance of this position.nbsp; Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort amp; Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment./span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time./span/span/p pnbsp;/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongOwnership:/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"This job opportunity for employment is being made available by strongemuGrand Pacific Hotel Services, L.P./u/em/strong, the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort amp; Spa.nbsp; Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort amp; Spa.nbsp; Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort amp; Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort amp; Spa.nbsp; Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort amp; Sparsquo;s owner or operator./span/span/p