Catering Sales Supervisor - Full-time

table style="border-collapse:collapse;width:100%" border="1"tbodytrtd style="width:1.2in" width="115"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongJob title/strong/span/tdtd style="width:356.7pt" width="476"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emCatering Sales Supervisor/em/span/td/trtrtd style="width:1.2in" width="115"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongReports to/strong/span/tdtd style="width:356.7pt" width="476"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emDirector of Catering and Concessions/em/span/td/trtrtd style="width:1.2in" width="115"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongDepartment/strong/span/tdtd style="width:356.7pt" width="476"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emCatering and Concessions/em/span/td/trtrtd style="width:1.2in" width="115"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongFLSA Status/strong/span/tdtd style="width:356.7pt" width="476"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emFull-Time, Non-Exempt /em/span/td/tr/tbody/table pspan style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'" /span/p p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Position Summary/span/strong/span/p pspan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"The Sales Supervisor provides support and assistance to the Sales Manager and continuously works closely with the entire Catering and Concessions team.  This role reports to the Director of the Catering and Concessions operations for the University and is responsible with assisting clients in booking day to day catering events, banquets, service at the Presidents private residence, concessions events, as well as any requests for use of the University Club for Faculty and Staff on campus.  The position is focused on sales but at times may include management of the front of house catering team during events including catering servers, bartenders, waitstaff, drivers and other employees.  They work collaboratively with the rest of the catering team including back of house management, a culinary team, sales team, and other union, students, and part-time employees.  The Catering department works closely with the President of the University’s team and is responsible to execute events and high levels of service at the request of the President’s office.  They are also responsible for day to day catering events at UB, concessions events including football and basketball games or other athletic events, and with the operation of the University Club (faculty and staff) restaurant and meeting space.  This role is focused on managing sales inquiries, billing, event planning and customer service for the catering and concessions department on a daily basis.br //span/p p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Expected Hours of Work/span/strong/span/p pspan style="font-size:11pt;font-family:'times new roman' , 'times' , 'deja-sans'"The position requires a minimum of 40 hours per week, at times it will include longer shifts and more hours during peak busy periods (football season, commencement, and for any special events) throughout the course of the year, and scheduled shifts can vary in length or days/times of the week.  This position will be considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek.  /span/p p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Essential Functions/span/strong/span/p ullispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"span style="line-height:107%" /spanspan style="line-height:107%"Executes events in catering, concessions, and any other special events, as needed, ensuring excellence in food and guest service/span/span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Responsible for taking all delivery orders, billing each order, prepare delivery order sheets for distribution./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Maintains pricing and portion standards./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Establishes relationships with prospective and current clients to conduct business and needs of the clients./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Updates event orders and maintain constant contact with clients./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Manages weddings and onsite contact for weddings booked./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Effectively communicates clients’ needs with catering staff to best execute events./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Completes diagrams for best execution of event./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Establishes and adheres to timeline to conduct events efficiently. /span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Responsible for ordering and communicating rental needs./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Performs event follow up activities with guests to insure total satisfaction with food and service, and communicates any issues with Director of Catering./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Initiates and supports marketing initiatives./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Proficient in all hourly positions with the ability to jump in and assist where needed./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Other duties assigned by the Director of Catering/span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Job duties and assignments may vary due to needs of business. This includes being assigned to a different operation when business requires it./span/li/ul p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Education and Training/span/strong/span/p p style="text-align:justify"span style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'"Associate’s Degree or higher in food service or related field preferred./span/p p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Desired Qualifications/span/strong/span/p ullispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Minimum 2 years supervisory experience in a high volume catering, restaurant, or hotel operation./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Ability to multi task effectively./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Exemplary customer service skills./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Exceptional organizational, interpersonal, and communication skills./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Valid driver’s license and ability to drive a commercial truck./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Must be able to work on flexible schedule, including weekends, nights, holidays, etc./span/li/ul p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Work Environment/span/strong/span/p ullispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. /span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Long, irregular working hours./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Exposure to extreme temperatures in coolers and freezers./span/li/ul p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Physical and Mental Demands/span/strong/span/p ullispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The position is very active and the employee must be able to stand and walk for a minimum of 8 hours/span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" While performing the duties of the job, the employee is regularly required to talk and hear. /span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Specific vision abilities required by the job include close vision and ability to adjust focus./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. /span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Valid driver’s license and clean driving record required./span/lilispan style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt" Ability to demonstrate safe driving practices./span/li/ul p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Licensure/Certification/span/strong/span/p pspan style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'"Must have or be willing to obtain DOT/span/p p style="background:#e0e0e0"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"strongspan style="color:black"Travel/span/strong/span/p pspan style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'"May need to travel across UB campuses and may need to attend conferences, special events/span/p p style="border:none"span style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'" /span/p p style="text-align:center"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice./em/span/p pspan style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'" /span/p pspan style="font-size:12pt;font-family:'times new roman' , 'times' , 'deja-sans'" /span/p p style="text-align:center"span style="font-family:'times new roman' , 'times' , 'deja-sans';font-size:12pt"emspan style="line-height:107%"Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic.  Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment.  These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence./span/em/span/p