Seasonal, Operations Technical Specialist - Full-time

Our Company: pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of HR Block!/span/p What you'll do...: divpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across HR Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season./span /spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" /span/p/divdivpstrongspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Day to day, you’ll…/span /span/strong/p/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Deliver supplies and materials to and from tax office locations in a timely and organized manner/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Maintain an inventory of district resources/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Track and control hot spare computer equipment in the district/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Document hardware problems and their resolution within the ticketing system/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Maintain up-to-date technical knowledge of the department’s supported products and systems/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="none"Participate in all required training relevant to the position and perform other duties as assigned/span /span/p/li/ul/div What you'll bring to the team...: divpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Education:/span /span/p/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"High school diploma or equivalent/span /span/p/li/ul/divdivpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" /span/p/divdivpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Work Experience:/span /span/p/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Must have reliable transportation to travel between office locations as required/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Must be able to work independently/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Must be able to lift 20+ pounds/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Demonstrated decision-making, analytical, and problem-solving skills/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Demonstrated organization, prioritization, and project coordination skills/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Effective time management and multi-tasking skills/span /span/p/li/ul/divdivul style="list-style-type: disc;" role="list"li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1"pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span xml:lang="EN-US" data-contrast="auto"Ability to follow direction/span /span/p/li/ul/div Why work for us: pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being./spanbr /br /span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"emSpecific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit a href="https://www.blockbenefits.com/public/welcome"blockbenefits.com/a./em/spanbr /br /span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongEqual Opportunity Employer/strong: HR Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law./span/p