Part Time Customer Service Associate

pAs a strongPart Time Customer Service Associate/strong, you will be interacting with our customers who come to the counter in order to process their rental.nbsp; You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage./p pstrongWage/strong: $16.50 hourlynbsp;/p pstrongApply/strong today and shift yourstrong career/strong into drive for strongtomorrow/strong!/p pstrongResponsibilities:/strong/p ul liProvide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures./li liWelcome each customer with a smile./li liProudly represent Hertz with your professional appearance, language and behavior./li liFocus on providing a clean and safe vehicle, to every customer, every time./li liTake ownership of each customer’s service experience by immediately owning and resolving issues./li liBe proud of our brand and the role you play in our success./li liPlay an active role in our environment of teamwork and collaboration; know how your role contributes and do your part./li liThoroughly enjoy Going for the WOW! Desire to Surprise and Delight./li liBuild brand loyalty./li liUtilize company approved sales and service techniques when determining customer wants and needs./li liOffer optional products to meet customer wants and needs./li liPrepare all rental and return documents accurately and completely./li liQualify each customer using our company rental requirement guidelines./li liProvidenbsp;customers assistance with directions, maps, local area information, appropriate service information, etc./li liReview rental parameters with all customers to ensure a complete understanding of our rates and service charges./li liEnsure that the return date and time on the rental agreement is accurate./li liReview all charges at the time of vehicle return./li liPrepare the Rental Agreement Folder with all required information./li liAnswer the phones to assist customers in anbsp;friendly, helpful and prompt manner./li liAssist customers by effectively resolving all customer service issues./li liAssist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required./li /ul pstrongSkills:/strong/p ul liPassion for customer service and attention to detail - Goes the extra mile/li liSelf-motivated to achieve and exceed targeted goals/li liStrong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone./li liProficiency in English/li liGood communication skills both written and oral. nbsp;Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply/li liWork in a fast-paced environment with a variety of tasks. nbsp;/li liExcellent organizational and time management skills/li liDemonstrate professionalism and interpersonal skills/li liProven experience of working well within a team/li li100% customer focus, with proven experience within a customer facing environment/li /ul pstrongBenefits and Perks:/strong/p pNot only do you get to be part of an organization where you strongDrive /strongyour strongPotential/strong, strongPower /strongyour strongPassion/strong!! Below are a few perks and discounts:/p ul liUp to 40% off the base rate of any standard Hertz rentalnbsp;nbsp;nbsp;/li liMedical, Dental amp; Vision plan options/li liPaid Parental Leave amp; Adoption Assistance/li liEmployee Assistance Program for employees amp; family/li liEducational Reimbursement amp; Discounts/li liPerks amp; Discounts –Theme Park Tickets, Gym Discounts amp; more/li /ulh2Company/h2divThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. div nbsp; div /div bUS EEO STATEMENT/bnbsp; div At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.nbsp; /div div Individuals are encouraged to apply for positions because of the characteristics that make them unique.nbsp; /div div EOE, including disability/veteran /div /div/div