Inside Sales Representative

Elmhurst, Illinoisp style="text-align:left"bWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future./b/pp style="text-align:inherit"/pp style="text-align:left"Job Description:/pp style="text-align:inherit"/ppPOSITION SUMMARY: /ppspanInside Sales Representatives provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques to close each sale. /span/pp /ppPRINCIPLE FUNCTIONS AND RESPONSIBILITIES:/ppspan*Including but not limited to:/span/pullipspanHandle customer inquiries via phone and email./span/p/lilipspanProvide customers with auto glass product and service information./span/p/lilipspanProvide customers with estimates, make sales, schedule appointments, and process orders./span/p/lilipspanDocument all call and sale information./span/p/lilipspanMake follow-up sales calls on all estimates that have been written and not sold./span/p/lilipspanAssist with handling work for peers who are not available or are out of the office./span/p/lilipConsistently meet all metrics established for the ISRs.span /span/p/li/ulp/ppSKILLS/ABILITIES:span /span/pullipspanProfessional and pleasant telephone voice./span/p/lilipspanAbility to effectively function in a team setting./span/p/lilipspanEasily adaptable to a fast-paced environment managing multiple tasks./span/p/lilipspanExcellent interpersonal communication skills (i.e., verbal, written, listening)./span/p/lilipspanCheerful and helpful attitude./span/p/lilipspanGood data entry and typing skills./span/p/lilipspanAbility to function in a fast-paced environment./span/p/lilipspanProblem-solving skills (i.e., handling customer concerns, competitive pricing tactics, etc.)./span/p/lilipspanAbility to sit for long periods and use/read a computer keyboard and monitor./span/p/lilipspanAble to work Saturday or Sunday as part of a weekly schedule./span/p/li/ulp/ppEDUCATION/QUALIFICATION/EXPERIENCE: /pullipspanHigh School diploma or GED preferred./span/p/lilipspanExperience using a PC with various software packages./span/p/lilipspanCall center, customer service, or sales experience is strongly preferred./span/p/li/ulp/pdivdivdivp/ppispanPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice./span/i/ppispanThe physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job./span/i/pp/pp/p/divp/p/div/divpbAI Disclosure Statement:/bbr /iAt The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually./i/pp style="text-align:left"Compensation Details:/ppThis position pays $18/hr plus commission./p