Restaurant Manager

An Assistant Manager's responsibilities typically involve supporting the Store or General Manager in daily operations and personnel management. This includes tasks like supervising staff, ensuring smooth workflow, handling customer service, and assisting with inventory and financial management. They also play a role in training, performance management, and ensuring compliance with company policies. 

Operational Support:

• Inventory Management: Overseeing inventory levels, ordering supplies, and managing stock.
• Compliance: Ensuring adherence to company policies, procedures, and legal regulations.
• Problem Solving: Addressing and resolving customer complaints and operational issues. 

• Daily Operations: Ensuring the smooth and efficient running of daily business activities.

Personnel Management:

• Supervision:

  Overseeing and motivating employees, delegating tasks, and providing guidance.

• Training and Development:

  Conducting training for new hires and providing ongoing support for staff development.

• Performance Management:

  Monitoring employee performance, providing feedback, and conducting performance reviews.

Customer Service:

• Customer Interaction: Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. 

• Relationship Building: Developing and maintaining positive relationships with customers. 

Other Responsibilities:

Strategic Support:

Assisting the manager in planning and implementing strategies to improve business performance. 

• Emergency Situations:

• Acting as a point of contact in the absence of the manager and making decisions on their behalf. 

  Team Building:

• Contributing to a positive and inclusive team environment.