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Verified Pay $20 - $24 per hour
Hours Part-time
Location Henrico, Virginia

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About this job

Job Description

Job Description

Awarded one of the Top Workplaces by the Richmond Times-Dispatch!

About us:

Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

  • No excuses
  • Do the right thing
  • Can-do attitude
  • Always growing
  • Help first--be the solution
  • Transparency and honesty--no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About you:

  • Providing excellent customer service brings you joy.
  • You are naturally able to build a good rapport with guests.
  • You don't get flustered when there are multiple problems to be solved.
  • You are able to pivot when there's something urgent and then pick up right where you left off.
  • Attention to detail is your superpower.
  • You are energized by making the schedule run like clockwork.
  • You can visualize how to organize process for best efficiency.
  • You are known for having exceptional problem-solving skills.
  • You have experience with and enjoy nurturing and managing teams.
  • You love to help others be successful.
  • You are an experienced server who wants more variety and responsibility.

Event Captain Expectations:

  • Responsible for the safe transport of food, drinks, and equipment to event venue.
  • Manage all aspects of the event including set-up, serving meals and beverages, and take-down.
  • Carry out the Sales Event Coordinator's plan for the event and be able to adapt to different venues when determining how to set up and organize service flow.
  • Lead a team of co-captains, servers, and bartenders.
  • Maintain good communication with the event host.
  • Be resourceful and proactive in dealing with issues that may arise.
  • Create an environment that supports and develops the members of your team.
  • Be able to work flexible hours, including nights and weekends.

Event Captain Skills and Experience:

  • 1-2 years of catering or banquet service experience
  • Experience leading a team, whether in food service or other industry
  • Excellent communication ability, both verbal and written
  • Positive and empowering interpersonal skills
  • Physical stamina to work long hours (must be able to lift 50 pounds)
  • Covid-19 vaccination preferred

Event Captain Benefits:

  • $20-24/hr + tips
  • Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
  • Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year
  • Flexible scheduling-perfect for someone looking for a second job!

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Posting ID: 1127943743 Posted: 2025-07-27 Job Title: Event Captain