Front Desk Agent | Faro Blanco Resort Yacht Club, a Curio by Hilton - Full-time / Part-time

ul liBe available to work a flexible schedule, including weekends, holidays, and varied shifts./li liHandle guest complaints ensuring guest satisfaction./li liProcess all check-ins and check-outs according to established hotel requirements./li liAdhere to payment, cash handling and credit policies/procedures./li liGenerate, print, and distribute daily reports to designated departments/personnel./li liResolve discrepancies on the room status report with Housekeeping./li liOther duties as assigned./li /ul pbr/strongResponsibilities/strongbr/Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.nbsp;br/br/strongQualifications/strongbr/nbsp;/p ul liHigh school graduate or equivalent./li liMinimum one year customer service experience; previous hotel experience preferred./li liAbility to satisfactorily communicate with guests, management, and co-workers to their understanding./li liComputer experience preferred./li liBilingual English/Spanish a plus./li liKnowledge of local activities and attractions appropriate for clientele./li /ul pbr/br/br/nbsp;/ph3About Company/h3divShaner Hotels has an amazing opportunity to join our team at our Faro Blanco Resort Yacht Club, located in beautiful Marathon, Florida. Set on Marathon's waterfront, Faro Blanco Resort Yacht Club is easily identifiable by its historic lighthouse. A full-service marina, 125 accommodations, and a restaurant maintain our status as the premier resort in the Florida Keys. From weddings with the harbor in view to fishing charters and onsite Jeep rentals, experience the best of a resort that puts you near all the water activities you can handle. /divh2Company/h2divp class="MsoNormal"bShaner Hotel Group/b/p p class="MsoNormal"Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.spannbsp; /spanWe partner with the top Hospitality Brands including independent locations as well. spannbsp;/spanWe provide a variety ofnbsp;span style="text-decoration:none"services/spannbsp;for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.nbsp; You can find out more by visiting our website, a target="_blank" rel="nofollow"www.shanercorp.com/a!nbsp;nbsp;/p p class="MsoNormal"br/p/div