Assistant Sales Manager (Management Trainee) - Full-time

Overview: p style="margin-bottom: .0001pt;"span style="font-family: helvetica; font-size: 10pt;"As a member of the store team, your role as an Assistant Sales Manager is to help your team develop customer relationships and maximize sales, while training for the next level of management within our company. This role serves both our customers and our team as a member of store leadership. This role is focused on learning all areas of the store to maximize personal and store performance. /span/pp style="margin-bottom: .0001pt;"span style="font-size: 10pt; font-family: helvetica;" /span/pp style="margin-bottom: .0001pt;"span style="font-family: helvetica; font-size: 10pt;"As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our dynamic company culture in a retail environment. /span/pp style="margin-bottom: .0001pt;"span style="font-size: 10pt; font-family: helvetica;" /span/pp style="margin-bottom: .0001pt;"span style="font-family: helvetica; font-size: 10pt;"Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! /span/pp style="margin: 0px;" /p Responsibilities: p style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"As a member of the store leadership team, the Assistant Sales Manager assists in driving top line sales by maximizing sales growth potential by ensuring all customers’ needs are met. Daily responsibilities may include: /span/pullispan style="font-size: 10pt; font-family: helvetica;"Assist in driving top line sales, including supervising, coaching, and direction of the sales staff.  /span/lilispan style="font-size: 10pt; font-family: helvetica;"Contribute to the sales floor by actively engaging in the sales process with our customers, providing an excellent experience for each customer in store while also exemplifying our Shane Co. sales tools. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Working closely, collaboratively, and transparently with the rest of the store management team. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Ensuring partnership with the Store Visual Merchandiser to understand and educate team in all merchandising standards including case presentation and storytelling.  /span/lilispan style="font-size: 10pt; font-family: helvetica;"Participating in and exemplifying our company culture. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Develop a basic understanding of all functionalities and processes in the shop, customer service department, and sales operations. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Attending and participating in all scheduled meetings of the store management team as requested, as well as meetings with the sales team. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Perform duties related to opening and closing the store. /span/lilispan style="font-size: 10pt; font-family: helvetica;"Process clean and checks, write up shop jobs for sales, customer repairs, and warranty work, master Quality Control according to Shane Co. standards, and participate in shop-related inventories.  /span/li/ulp style="margin-bottom: .0001pt;"span style="font-family: helvetica; color: #2d2d2d; font-size: 10pt;" /span/pp style="margin-bottom: .0001pt;"span style="font-family: helvetica; font-size: 10pt;"No jewelry experience? NO problem! The Assistant Sales Manager career track includes an innovative training program in which you will attain a high level of proficiency in sales, coaching, training, and store operations. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer. /span/pp style="margin-bottom: .0001pt;"span style="font-family: helvetica; font-size: 10pt;" /span/p Qualifications: ullispan style="font-family: helvetica; font-size: 10pt;"A minimum of 1 year of sales or other customer service experience in a face-to-face environment is required.  span style="border: 1pt none windowtext; padding: 0in;"A minimum of 1 year supervising others is preferred./span Prior experience with jewelry sales is neither relevant nor required… we will teach you! /span/lilispan style="font-family: helvetica; font-size: 10pt;"We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!) /span/lilispan style="font-family: helvetica; font-size: 10pt;"Prior experience supervising others. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Retail sales or hospitality industry experience preferred with the ability to present features and benefits of unique products./span/lilispan style="font-family: helvetica; font-size: 10pt;"Genuine enjoyment in working with people. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Demonstrated ability to influence others in a trusting and cooperative manner. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Great listener… we need you to listen to each employee’s and each customer’s needs. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Ability to maintain customer relationships in a changing sales environment. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Energetic team player. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Must possess a high level of visual acuity and manual dexterity. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Excellence in written and spoken English is required including appropriate usage of spelling and grammar; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required. /span/li/ul Behavioral Characteristics: p style="margin-bottom: .0001pt;"span style="font-size: 10.0pt; font-family: Helvetica; color: #333333;"Strong communication and initiative are required for this role, as well as a focus on working with and through others. Successful candidates for this role will be able to motivate others while responding to their team’s needs and concerns in a fast-paced environment. Ability to lead by example, build relationships, and be resourceful and proactive are characteristics that help our best Assistant Sales Managers succeed./span/p Why Work for Shane Co.?: p style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"strongBase Pay/strong range for this role is $26-$30/hr, which applies to this specific role in this location only.  /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data.  While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase.  Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.   /span/pp style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"  /span/pp style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"strongBeyond Base Pay: Base/strong pay is just one component of our total rewards package. In addition, we include: /span/pulli data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"span style="font-family: helvetica; font-size: 10pt;"Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team.   /span/li/ululli data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"span style="font-family: helvetica; font-size: 10pt;"There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it.  /span/li/ululli data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1"span style="font-family: helvetica; font-size: 10pt;"Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team.  The amount of the opportunity varies by role.  /span/li/ulp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"strongspan class="TextRun SCXW211434567 BCX0" data-contrast="auto"span class="NormalTextRun SCXW211434567 BCX0"Beyond pay: /span/spanspan class="EOP SCXW211434567 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" /span/strong/span/pullispan style="font-family: helvetica; font-size: 10pt;"We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you.  Our benefits and perks include: /span/lilispan style="font-family: helvetica; font-size: 10pt;"Competitive medical, dental, and vision coverage. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Competitive 401(k) plan with company match. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). /span/lilispan style="font-family: helvetica; font-size: 10pt;"Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. /span/lilispan style="font-family: helvetica; font-size: 10pt;"Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. em(Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.)  /emWhenever we can, we allow shift swaps as life requires. /span/lilispan style="font-family: helvetica; font-size: 10pt;"We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role.  With stores in multiple markets, moving with the company is also possible.  /spanullispan style="font-family: helvetica; font-size: 10pt;"We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees. /span/lilispan style="font-family: helvetica; font-size: 10pt;"We offer dedicated training specific to your role in our company. /span/lilispan style="font-family: helvetica; font-size: 10pt;"We offer training toward advancement, specifically in the area of management and leadership for all levels. /span/lilispan style="font-family: helvetica; font-size: 10pt;"While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. /span/li/ul/li/ulp style="margin: 0px;"span style="font-family: helvetica; font-size: 10pt;"emspanEmployer will not sponsor visa or work authorization./span/em/span/p