Patient Services Coordinator III

Overview: p style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: 'Calibri',sans-serif;"Work Schedule: /span/strongspan style="font-family: 'Calibri',sans-serif;"Part-time. 2 days a week./spanspan style="font-family: 'Calibri',sans-serif;" 12 hour shifts. Some weekends and holidays. /span/span/pp style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: 'Calibri',sans-serif;"Location: /span/strongspan style="font-family: 'Calibri',sans-serif;"510 Carolina Bay Drive Suite 110/spanspan style="font-family: 'Calibri',sans-serif;" Wilmington, North Carolina 28403/span/span/pp style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: 'Calibri',sans-serif;"Department: /span/strongspan style="font-family: 'Calibri',sans-serif;"Primary Care/span/span/pp style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: 'Calibri',sans-serif;"Status: /span/strongspan style="font-family: 'Calibri',sans-serif;"Non-Exempt. This position is eligible for benefits. For more benefit information, please visit our website here:strong a href="https://www.novanthealth.org/team-members/benefits/" target="_blank" rel="noopener"Benefits | Team Members | Novant Health/a/strong/span/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions./span/pp style="margin: 0px;" /pp style="margin: 0in; font-family: Calibri; font-size: 12.0pt; color: #242424;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Come join a remarkable team where quality care meets quality service, in every dimension, every time./span/pp style="margin: 0in; font-family: Calibri; font-size: 12.0pt; color: #242424;" /pp style="margin: 0in; font-family: Calibri; font-size: 12.0pt; color: #242424;"span style="font-family: calibri, sans-serif; font-size: 12pt;"At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities./span/p Qualifications: ullidiv style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"strongEducation: /strongHigh School Diploma or GED, required./span/div/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"strongExperience: /strongOne year of clerical experience in medical office setting, required./spanullispan style="font-size: 12pt; font-family: calibri, sans-serif;" Other related experience may be considered in lieu of medical office experience./span/li/ul/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"strongAdditional skills required: /strongKnowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"strongAdditional skills preferred: /strongProficient in use of all computer software utilized in practice./span/li/ul Responsibilities: p style="margin: 0px;"span style="font-family: calibri,sans-serif; font-size: 12pt;"It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time./span/pullispan style="font-family: calibri,sans-serif; font-size: 12pt;"Our team members are part of an environment that fosters team work, team member engagement and community involvement./span/lilispan style="font-family: calibri,sans-serif; font-size: 12pt;"The successful team member has a commitment to leveraging diversity and inclusion in support of quality care./span/lilispan style="font-family: calibri,sans-serif; font-size: 12pt;"All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm"./span/li/ul