ACCOUNT REPRESENTATIVE

Min: USD $16.50/Hr. Max: USD $24.82/Hr. Overview: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"Complete billing process of all individual patient accounts for all Clients contracting services with Professional Billing Services.  Payments, actual insurance claim submission, account follow-up for payment, collection of self-pay receivables, and referrals to bad debt. /span/pp style="margin: 0px;" /pp style="margin: 0px;" /pullispan style="font-family: calibri, sans-serif; font-size: 12pt;"strongPosition Type: Full-Time /strong/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"strongHours: 08:00AM - 04:30PM/strong/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"strongWeekends: N/A/strong/span/li/ul Qualifications: p style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: calibri, sans-serif;"Education:/span/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt;"High school graduate or its equivalency is required./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pp style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: calibri, sans-serif;"Experience:/span/strong/span/pulli style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Minimum of one (1) year experience in billing and collections routines, insurance claims processing, and data entry preferred./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"One (1) year experience working with physicians and/or patients on an ongoing basis or its equivalency is preferred./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Minimum of one (1) years of experience or its equivalency with personal computers./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Minimum of one (1) year of telephone collection experience as a medical debt collector is preferred./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pp style="margin: 0px;"span style="font-size: 12pt;"strongspan style="font-family: calibri, sans-serif;"Other Knowledge/Skills/Abilities:/span/strong/span/pulli style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Strong communication skills are required/span/lili style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Understanding of CPT, ICD-9 or ICD-10 coding, and Medical terminology preferred. /span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Understanding of insurance forms UB04, HCFA 1500 and Medicaid forms./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Understand and interpret Explanation of Benefits (EOB’s)./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Required to use 10-key numeric pad./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Capable of typing 30-40 wpm preferred./span/lili style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Limited physical requirements, primarily sedentary. Will occasionally have to lift small boxes weighing up to 50 lbs./span/li/ul Responsibilities: ulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Insures the accuracy and validity of the demographic and insurance information./span/li/ululli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Post insurance and/or personal payments as well as adjustments as directed and indicated on EOB’s, balancing input amounts against the control totals for the individual accounts upon completion of entry./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Processes and complete daily deposits prior to 2:00 pm daily./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Review and process all health insurance claims received daily. /span/li/ulp style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Provide insurance forms to patients when requested. /span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Researches unpaid Insurance claims and follow-up for reasons of non-payment. /span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Establish payment arrangements in line with the guidelines established./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Respond to patient inquires made by telephone or in writing./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Review credit balances on accounts and take appropriate action including initiating refunds, correcting adjustments or transferring balance to correct account./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Research and correct edits or errors in claim scrubber system./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin: 0in .5in .0001pt .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Respond to Client inquiries concerning accounts via telephone or e-mail./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Demonstrate a professional behavior and provide Excellent Customer Service at all times. /span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;" /span/pulli style="margin-left: .25in;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Performs other duties as assigned./span/li/ul