SUPERVISOR - COMMERCIAL

pstrongCompensation Range: $18.00 - $20.00 per hour/strongstrong/strong/p pstrongAbout Us:/strong/p pOne of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies./p pstrongCulture:/strong/p pWe have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely./p pstrongAbout the Position:/strong/p pAs a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client’s facility in top shape. You will perform various job responsibilities, including those embodied by our company core values as follows./p pspan style="text-decoration: underline;"strongAccountability/strong/span/p ul liSupervise parking attendants and ensure that all duties are completed according to company standards./li liAssist with implementing work schedules and assignments./li liOversee daily cash handling procedures and submit accurate reports of collections./li liHold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations./li liPromote a culture of professionalism, accountability, and exceptional customer service among the team./li liAccountable for the cleanliness and appearance of the parking area./li liContribute to the development and implementation of park policies and procedures/li /ul pspan style="text-decoration: underline;"strongProfitability/strong/span/p ul liAccountable for meeting or exceeding established performance targets./li liOrder and maintain a supply of necessary materials and equipment./li /ul pspan style="text-decoration: underline;"strongExceptional Service/strong/span/p ul liEnsure that all signage and markings are visible and clear for customers./li liTrain and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility./li liAddress customer inquiries and complaints in a prompt and professional manner./li liEnsure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively./li liInspect parks regularly to ensure they are clean, safe, and well-maintained./li liContinuously seek ways to improve service quality and efficiency./li /ul pspan style="text-decoration: underline;"strongCommunication/strong/span/p ul liRegularly update upper management on operational challenges./li liFoster clear and open communication within the team and with other departments./li liProvide training to workers on safety regulations, equipment usage, and job duties./li /ul pspan style="text-decoration: underline;"strongFamily/strong/span/p ul liPromote teamwork, inclusion, and respect among all staff./li /ul pstrongAbout YOU:/strong/p pYou'll have the opportunity to use your organizational and communication skills to ensure your team consistently meets goals and provides excellent service to visitors./p pstrongYour Qualifications:/strong/p ul liHigh school diploma or GED./li li1 year of supervisory experience./li liExcellent communication and interpersonal abilities./li liPhysical ability to lift heavy items (50 lbs)./li /ul pstrongWhat We Can Offer You for All Your Hard Work:/strong/p ul li$18.00 - $20.00 per hour/li liMedical, dental, vision, life insurance coverage/li liFlexible Spending Accounts/li li401k/li liVacation/Sick/li liHoliday/li liDiscount programs/li /ul p /p pemAce Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation./em/p