Host/Hostess

pstrongPOSITION SUMMARY: /strongCustomer Service orientated position primarily responsible for greeting and welcoming, seating, and thanking guests at the restaurant according to Potomac Family Dining Group and Applebeersquo;s brand standards for guest service./ph3ESSENTIAL DUTIES AND TASKS:/h3ulliGreets and seats all guests in a friendly/liliAssists in maintaining the overall guest flow of the/liliEnsures seating service is rotated among server area assignments whenever/liliOpens doors for arriving and departing/liliRemains visible in the FOH and forward facing the main/liliOccasionally delivers food and drinks to guests when extra assistance is/liliInteracts verbally with all guests creating a friendly and upbeat/liliCompletes assigned opening and closing side work as/liliParticipates in the clearing and resetting of the dining room tables using Applebeersquo;s team delivery/liliObserves guests, responds to requests, and anticipates guestsrsquo;/liliMaintains a clean and organized work/liliAbility to explain and demonstrate usage of Tabletop Electronic Devices to/liliAbility to drive sales with suggestive selling/liliAccommodates any special needs of guests such as booster chairs, high chairs,/liliManages the waitlist when the restaurant is/liliMay occasionally be scheduled to serve guests in a Carside To-Go or Server/liliFills out feature/liliAssists in general Front of House maintenance functions including:ullimaintaining restrooms/lililight cleaning such as dusting light fixtures/furniture/woodwork/artifacts/liliwashing and/or wiping windows/lilisani-bucket rotation/lilisetting up the expo line/liliemptying trash/lilirolling silverware/lilimaintaining restaurant curb appeal/li/ul/li/ulpnbsp;/ph3EQUIPMENT/ COMPUTER SKILLS:/h3ulliPhone/liliSoda fountain operation/liliTabletop Electronic Device/liliOperation of cleaning tools such as cleaning cloths, buckets, brooms, vacuums, non-electric vacuum sweepers/li/ulh3SUPERVISORY RESPONSIBILITY: None./h3pnbsp;/ppstrongMINIMUM QUALIFICATIONS:/strong/ppnbsp;/pulliFriendly and engaging demeanor/lili16+ years old/liliPrior work experience preferred/liliReading, writing, and verbal communication skills required/liliBi-lingual experience a plus/liliReliable transportation required/liliAbility to build relationships/liliAbility to be a team player/liliAbility to follow manager instructions and guidance/liliAbility to communicate and behave professionally at all times/li/ulpnbsp;/ph3PHYSICAL DEMANDS:/h3ulliAbility to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area of the/liliTransports plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per/liliMobility required during the entire/liliAbility to stand and exert fast-paced mobility for periods of up to four (4) hours in/liliMust have a good sense of balance, be able to reach, bend, stoop, and kneel and frequently lift and bus pans, and trays frequently weighing 25/liliMust be able to speak clearly and listen attentively to guests and other/liliTransports and carries objects such as high chairs up to 15 pounds up to 15 times per/li/ulpnbsp;/ppstrongTravel: /strongLess than 5%/ppnbsp;/ppstrongWORKING CONDITIONS: /strongSubject to wet floors and loud noises, fast-paced, outdoor conditions./ppnbsp;/ppReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p