Teller - Full Time ($18.50 - $20 based on experience)

pDescription/ppThe Teller position is responsible for providing superior customer service while performing routine and intermediate teller and customer service duties. This includes, but is not limited to, accepting retail and commercial checking and savings deposits, processing loan payments, cashing checks and savings withdrawals, assisting with night depository and vault duties, answering phones, assisting customers with safety deposit boxes, promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The Teller position actively supports the retail department. strongAbility to work at two branch offices (Lake City and Red Wing) is required./strong/ppbr//ppstrongWhy Alliance Bank?/strong/pulliComprehensive Benefits; including Medical, Dental, Vision, Life Insurance, Retirement plan, and 401(k) matching./liliStarting paid vacation - Three weeks (Prorated first year)/liliPaid holidays and sick time.nbsp;/liliNo weekends./liliCompetitive pay./li/ulpbr//ppstrongPerformance Dimensions amp; Performance Indicators (KPI)/strong/ppSpecific KPI’s Critical to the success of the position:/pollistrongCustomer Service/strong: Provide exceptional customer service to internal and external customers, vendors and personnel to gain and retain quality relationships./lilistrongQuality/strong: Ability to accurately process Bank transactions and maintain a balanced drawer in accordance with Alliance Bank’s Teller manual./lilistrongPolicy Compliance/strong: Adherence to all Bank and Department policies and procedures including, but not limited to, those regarding attendance, dress code, and those outlined in the Code of Conduct./li/olpRequirements/pulliAccurately process retail and commercial checking and savings deposits, withdrawals, loan payments, bonds, cash advances and other products and services while adhering to all Bank and Department policies and procedures.nbsp;/liliAssist with night depository duties including, but not limited to, logging bags, processing deposits, and issuing receipts./liliRefer customers to appropriate staff to assist with additional bank products./liliMaintain a balanced cash drawer in accordance with the bank’s teller manual.nbsp;/liliEffectively and efficiently process batch transactions thru Branch Capture System./liliEstablish and maintain high quality customer relations./liliOpen, sort and deliver incoming mail by department./liliOther duties as assigned./li/ulpstrongMinimum Qualifications/strong/pulliHigh school diploma or general education degree (GED); or 6 months of related experience and/or training; or the equivalent combination of education and experience.nbsp;/liliCash handling and/or customer service experience ./li/ulpstrongPreferred Qualifications/strong/pulliDirect industry experience./li/ulpstrongEnvironment and Cognitive/Physical Demands/strong/pulliThe environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The individual is in a non-confined office-type setting in which he or she is free to move about at will./liliAbility to sit and/or stand for extended periods of time in an office setting./liliGood organizational and time management skills./liliEffective verbal and written communication skills including use of phone, computer, speaking, listening, and presenting./liliAbility to problem solve, negotiate and assist customers./liliSolid math and analytical skills./liliComputer literacy./li/ul