Sales Service Representative - Full-time

Overview: p style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"img style="display: block; margin-left: auto; margin-right: auto;" src="https://univest.icims.com/icims2/servlet/icims2?module=AppInertaction=downloadid=64658hashed=762501152" alt="0" width="262" height="137" //span/pp style="margin: 0in;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva; color: #000000;"Univest Financial Corporation (UVSP), has approximately $8.1 billion in assets and $5.2 billion in assets under management and supervision (as of December 31, 2024). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours./span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva; color: #000000;" /span/pp style="margin: 0in;"span style="font-family: verdana, geneva; color: #000000; font-size: 12pt;"At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity.  We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve./span/pp style="margin-bottom: 0in;"span style="font-family: verdana, geneva; font-size: 12pt;" /span/pp style="margin-bottom: 0in;"span style="font-family: verdana, geneva; color: black; font-size: 12pt;"We're hiring a strongFloating/strong strongSales and Service Representative/strong to join our span style="text-decoration: underline;"strongCentral PA/strong/span Team./span/pp style="margin-bottom: 0in;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"Responsible for developing and maintaining personal banking relationships with new and existing customers and providing quality customer service.  This position will guide customers to purchase bank products that meet their needs and use each customer interaction as an opportunity to introduce additional products and services to broaden the relationship.  The incumbent will also be responsible for serving the bank’s customers from the teller line by completing a variety of financial transactions following technical and operational guidelines.  Time spent in various aspects of this role will vary depending upon Financial Center needs./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"span style="font-size: 12pt;"Please note this position floats between the following locations: strongGeorgetown, Intercourse, Mechanicsburg, New Holland, Strasburg, Willow Street, and York./strong/span/span/pp style="margin: 0in 0in 0pt;" /p Responsibilities: p style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"BRANCH HOURS:/span/pullispan style="font-size: 12pt; font-family: verdana, geneva;"Monday-Wednesday: 8 am - 4 pm/span/lili style="margin: 0in 0in 0pt; color: #000000;"span style="font-size: 12pt; font-family: verdana, geneva;"Thursday - /spanspan style="font-size: 12pt; font-family: verdana, geneva;"Friday: 8 am - 6 pm/span/lili style="margin: 0in 0in 0pt; color: #000000;"span style="font-size: 12pt; font-family: verdana, geneva;"Saturday: 8 am - 12 pm (2-3 per month are required)/span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"POSITION INCLUDES:/span/pul style="margin-top: 0in;"lispan style="font-size: 12pt; font-family: verdana, geneva;"Provide friendly, courteous, professional customer service/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Perform all teller and platform transactions promptly, efficiently, and accurately/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Adhere to all procedures including operational and corporate customer service guidelines/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Ability to operate required technology and applicable software on equipment including but not limited to computers, cash recyclers, iPads, ATMs, etc. /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Identify customer needs and cross sell opportunities to develop new business/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Engage in outbound calling to customers/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Develop knowledge and understanding of Univest Products and Services/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Leverage bank promotions /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Adhere to outlined sales flow /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Learn and become proficient in daily operational procedures/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Actively participate in branch activities, development and training programs/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Complete notary training if position is designated as notary for branch/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Perform additional duties as required/span/li/ul Qualifications: p style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"QUALIFICATIONS:/span/pul style="margin-top: 0in;"lispan style="font-size: 12pt; font-family: verdana, geneva;"High school diploma/GED or equivalency /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Attention to detail and ability to prioritize /span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Experience in Retail Sales or Telemarketing with proven sales results/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Strong written/verbal/organizational skills/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Previous experience with MS Office Suite/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Neat, professional appearance following established guidelines for appropriate dress/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Successful completion of the following programs within 12 months of hire:/span/liul style="margin-top: 0in;"lispan style="font-size: 12pt; font-family: verdana, geneva;"SSR training and certification/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Consumer Loans training and certification/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Teller training and certification/span/lilispan style="font-size: 12pt; font-family: verdana, geneva;"Univest University’s “Pre-Supervisor” Certificate Program/span/li/ul/ulp style="margin-bottom: 0in;"span style="font-family: verdana, geneva; font-size: 12pt;"strongWage Range: /strong/span/pp style="margin-bottom: 0in;"span style="font-size: 12pt; font-family: verdana, geneva;"The salary for this position begins at $22.00/hr                                                                                                                                       /span/pp style="margin-bottom: 0in;"span style="font-family: verdana, geneva; font-size: 12pt;"strongBenefits Overview:/strong/span/pp style="margin-bottom: 0in;"span style="font-size: 12pt; font-family: verdana, geneva;"Univest offer's a comprehensive benefits package that includes:/span/pullispan style="font-family: verdana, geneva; font-size: 12pt;"strongHealth Insurance: /strongMedical, dental and vision coverage (single or family; begins the first of the month following start date)/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongRetirement Plan:/strong Participation in 401(k) plan with up to a 3% employer match after 6 months of employment/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongPaid Time Off (PTO):/strong 15 days annually (prorated your first year)/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongShort Term Disability:/strong 10 days annually of sick time with a doctors note (prorated your first year)/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongHoliday Time Off:/strong 11 paid holidays/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongCommissions:/strong paid quarterly based on individual and team production/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongWe offer company paid life insurance: /strongas well as other supplemental insurances/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongTuition reimbursement /strong/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongEmployee Wellness programs: /strongincluding fitness club discounts and fitness tracker discounts/ annual reimbursement/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongDiscounts:/strong on loan products/span/lilispan style="font-family: verdana, geneva; font-size: 12pt;"strongProfessional development trainings/strong/span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"a href="https://www.youtube.com/embed/h1P5KuxFvss" target="_blank" rel="noopener"Click here for Benefit Information/a/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"#Univest/span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: verdana, geneva;"#LI-Onsite/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt;"emAn Equal Opportunity Employer.  Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age,  sex, disability or protected veteran status./em/span/p