Seasonal Restaurant Supervisor- Elevation Hotel and Spa - Full-time

h2Compensation Type/h2Hourly h2Highgate Hotels/h2 pHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle./p h2Location/h2 p/p h2Overview/h2 pThe Food Beverage supervisor is responsible for assisting in coordinating, supervising and directing all aspects of FB outlet’s operations, while maintaining a profitable FB outlet and high quality products and service levels. /p h2Responsibilities/h2 ul liOversee all aspects of the daily operation of the outlet./li liSupervise outlet personnel./li liRespond to guest complaints in a timely manner./li liWork with other FB managers and keep them informed of issues as they arise./li liKeep immediate supervisor fully informed of all problems or matters requiring his/her attention./li liAssist in coordinating and monitoring all phases of Loss Prevention in the outlet./li liPrepare and submit required reports in a timely manner./li liMonitor quality of service in FB outlet./li liAssist in menu planning and preparation./li liEnsure compliance with all local liquor laws, and health and sanitation regulations./li liEnsure compliance with SOP’s in all outlets./li liEnsure compliance with requisition procedures./li liBe visible on the floor and assist staff as needed during each meal period./li liEnsure the training of employees on SOP’s and technical job tasks./li liBe involved in and/or conduct departmental and hotel training (CARE, emOne to One/em), etc./li liComplete tip reporting./li liUnderstand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards./li liEnsure overall guest satisfaction./li /ul h2Qualifications/h2 ul liMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner./li liMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests./li liMust be able to multitask and prioritize departmental functions to meet deadlines./li liApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner./li liAttend all hotel required meetings and trainings./li liParticipate in M.O.D. coverage as required./li liMaintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel./li liMaintain high standards of personal appearance and grooming, including wearing nametags./li liComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations./li liMaximize efforts towards productivity, identify problem areas and assist in implementing solutions./li liMust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary./li liMust be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives./li liMust be able to maintain confidentiality of information./li liPerform other duties as requested by management./li liMaintain a warm and friendly demeanor at all times./li liMust have 3 years of Restaurant supervisor experience/li /ul pPayrange $23.50/hr - $26.00/hr/p pApplication Deadline: March 12th 2025/p