Facility Operations Team Member, Charlotte Convention Center - Full-time

divlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"link href="https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css" rel="stylesheet" type="text/css"div class="fr-view"p id="isPasted"strongWho We Are/strong/ppstrongnbsp;/strong/ppThe CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the regionrsquo;s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers./ppnbsp;/ppstrongJob Summary/strong/ppnbsp;/ppThe Facility Operations Team Member keeps the facilities are in a constant state of readiness by ensuring the facilities are clean and in orderly condition; works to set up/break down rooms for events and maintains cleanliness of the front and back of house during events at the NASCAR Hall of Fame and the Charlotte Convention Center./pollistrongEssential Job Duties/strong/li/olpnbsp;/pul type="disc"liWorks under direct supervision of facility operations supervisor to ensure that all setup activities and custodial needs are consistent with facility wide standards for all events as needed. Making sure turnarounds and changeovers are done in a timely and quality manner./liliSets up and breaks down tables and chairs, builds stages, move operable walls, placing barricades and other furnishings and equipment.nbsp;/liliEnsures work areas are properly cleaned, maintained, and refreshed using appropriate equipment and supplies before, during and after events./liliEnsures that all equipment is stored and maintained correctly and that all storage areas are clean and organized./liliMaintains the facility, performing general routine and pre/during/post event related cleaning and maintenance that includes but not limited to sweeping, mopping, spot cleaning, scrubbing, glass cleaning and vacuuming exhibit halls, meeting rooms, restrooms, hallways, stairs, office space, and building exterior, empties trash bins and transports garbage to proper disposal containers per department waste management plan./liliConducts all required touch point cleaning, sanitizing, and disinfection protocols in accordance with the facility GBAC Star program, to help ensure a healthy and safe environment for all CRVA staff and guests./liliAssists in the general housekeeping of restrooms as needed./liliCommunicates daily with management and team via two-way radio throughout scheduled work time./liliOperates equipment to include pallet jack, forklift, carpet extractor, scrubbers, riding vacuum and walk behind vacuum cleaner. nbsp;/liliReports irregularities, discrepancies, injuries, property or equipment damage, loss of property and safety concerns promptly to supervisor./liliWorks according to established standards, protocols, and procedures set by CRVA and department leadership./liliConduct all operations in accordance with department safety standards.nbsp;/liliAdheres to department uniform and grooming standards./li/ululliSuccessfully completes any required training or certifications courses deemed required by CRVA and department leadership in a timely fashion./li/ulul type="disc"liAlways provides excellent customer service to our clients. nbsp;/li/ululliReliable transportation is a must./li/ulul type="disc"liMust be able to work flexible hours to include days, evenings, weekends, and holidays./liliPerforms other duties as assigned by department leadership/li/ulpnbsp;/pol start="2"liConsistently deliver the best in customer service. nbsp;Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences/li/olpnbsp;/pol start="3"liChampion CRVArsquo;s mission, vision and core values and comply with organizations policies and procedures. nbsp;/li/olpnbsp;/ppstrongScope of Responsibility/strong/ppnbsp;/pulliThis job has no budgetary responsibilities./liliThis job will have periodic access to confidential data including customer quotes, and company plans, designs, and programs./li/ulpnbsp;/ppstrongKnowledge and Skill Requirements/strong/pul type="disc"liAbility to read and interpret event set diagrams to accurately set rooms without direct supervision./liliOperates various types of equipment and knows how to properly use various chemicals and supplies associated with tasks./liliAbility to work independently with a sense of urgency, exercising good judgement and initiative as well as with a team in a fast-paced environment with a high level of accountability./liliAbility to establish and maintain effective working relationships with co-workers, the public, and other departments, and agencies./liliAbility to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs.nbsp;/liliTreats all customers and vendors with highest degree of respect and courtesy, delivers exceptional service tonbsp;internal and external customers; interacts with guests in a friendly, courteous, and polite manner./liliDemonstrate knowledge or willingness to learn practices and procedures related to event set-up; typical methods and techniques for cleaning and maintaining the facilities; and proper use and care of department equipment, supplies, chemicals, and power tools.nbsp;/liliDemonstrate a positive attitude and strong work ethic and attention to detail, without close supervision.nbsp;/liliFollow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the venues.nbsp;/liliMeet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.nbsp;/li/ulpnbsp;/ppnbsp;strongEducation and Experience/strong/pulliA High School Diploma or GED equivalent is required.nbsp;/liliA minimum of six months prior event setup experience is preferred or equivalent combination of education and experience./li/ulpstrongPhysical Demands/strong/ppstrongnbsp;/strong/pulliThe employee must regularly lift, push/pull or move up to 70 pounds, unassisted./liliSpecific vision abilities required by this job include close vision. nbsp;While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl./liliThe employee must regularly use power hand tools./li/ulpnbsp;/ppstrongWhat We Offer/strong/pulliEducation Reimbursement/lili457 Plan/liliCRVA Universitynbsp;/liliEmployee 1st Culture/liliCORE Values/li/ulpnbsp;/ppTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppstrongnbsp;/strong/ppOur ldquo;employee firstrdquo; culture requires engagement and engagement canrsquo;t happen without the voices of many talented and diverse individuals charting our direction.nbsp;/ppnbsp;/ppDiversity and Inclusion is a shared responsibility for every employee at the CRVA. We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization. Diverse candidates are encouraged to apply./p/div/div