Hamley Saloon Cocktailer

pstrongWage Range: $14.05-$16.00 + Tips/strong/p pstrongOPEN UNTIL FILLED: 1ST CLOSING DATE: JULY 1ST, 2025/strong/p pstrongJOB SUMMARY/strong/p pProvides beverage service and/or food service to guests in an efficient and friendly manner ensuring guest satisfaction./p p /p pstrongESSENTIAL JOB FUNCTIONS/strong:/p ol liEnsure customer satisfaction through prompt, efficient, and friendly service placing customers' needs first./li liGreet each customer, politely offering alcoholic or non-alcoholic drinks or taking food service orders./li liRetrieve drink orders from the beverage stations or bar areas and promptly delivers them to customer./li liPromptly take beverage and/or food orders, accept payment for item(s), and process payment as outlined./li liEnsure that beverage/food order is accurate and promptly delivered to the guest./li liMake continual rounds throughout the areas to ensure food and beverage service is maintained./li liEnsure that all foodstuff is handled healthfully, following the guidelines of the food handler's training at all times./li liPromote internal guest service standards through courteous and respectful behavior./li liConstantly maintain a clean, efficient work area, wiping spills, replenishing condiments, and when able, assisting with service and maintenance of beverage stations./li liComply with regulatory laws, PPP, OLCC regulations, department policy and procedures, safety codes, etc./li liPromote a clean, safe, and healthy work environment for employees and guests. Promptly report all concerns to the supervisor./li liEnsure that the operation of equipment, tools, and materials is handled safely./li liOther related duties as assigned./li /ol p /p pstrongPROMOTE QUALITY SERVICE STANDARDS:/strong/p pstrongSAFETY: /strongEnsuring a safe experience by protecting the welfare of all./p pstrongINTEGRITY: /strongExpecting personal accountability at every level./p pstrongCOURTESY: /strongCreating an exceptional customer service experience for everyone./p pstrongTEAM: /strongFunctioning together to create a cooperative and positive experience./p pstrongSHOW: /strongProviding flawless experience –a clean and cared-for resort./p p /p pstrongSUPERVISORY AUTHORITY/strong:/p ol liNone. /li /ol pstrongSIGNATORY ABILITY/strong:/p ol liNone. /li /ol pstrongACCESS TO SENSITIVE AREAS/strong:/p ol liNone. /li /ol p /p pstrongMINIMUM QUALIFICATIONS/strong:/p ol liSix (6) months of experience in the customer service/hospitality industry./li liPossess or obtain a Food Handlers and OLCC service permit within 30 days of hire./li liKnowledge of mixed drinks, liquor, beer, and wine./li liPOS and cash handling experience./li liEffective communication skills - verbally able to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities./li liPhysically able to: stand and/or walk for long periods; work in a smoke-filled environment; able to perform repetitive motions with arms, elbows, wrists, hand, and fingers; able to bend, lift and maneuver 50 lbs.; and good visual and auditory acuity to respond./li liMust be able to work a flexible schedule - weekends, holidays, and special events./li liExhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests./li liRequires a criminal history background check./li liMust be at least 21 years of age./li /ol pstrong /strong/p