Concessions Team Member - Part-time

divdivdivdivdivdivdivdivdivdivdivdivdivlink href="https://cdn.jsdelivr.net/npm/froala-editor@3.2.7/css/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"/divp id="isPasted"Who We Are/ppnbsp;/ppThe CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the regionrsquo;s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers./ppnbsp;/ppJob Summary/ppThe Concessions Team Member will provide Charlotte Convention Center guests with a quality experience at the Starbucks Concessions, while maintaining compliance with applicable federal and state regulations regarding safety, health, and the sale of food and beverages. nbsp;/ppnbsp;/ppJob Responsibilitiesnbsp;/ppnbsp;/pp1. Essential Job Duties/pulliProvide quality customer service./liliArticulate event and other information to our clients and customers./liliPrepare and serve adequate amounts of food as directed./liliEstablishes and maintains cooperative working relationships with those contacted in the course of work.nbsp;/liliMaintain cooperative working relationship with all Convention Center departmentsnbsp;/liliAlways meets workplace sanitation and safety guidelines./liliMaintain professional attire, image, and demeanor at all times./liliComply with all CRVA and Convention Center policies and procedures./liliPerform other duties as requested./liliMust be able to work flexible hours to include evenings, weekends, and holidays./liliComply with all CRVA and Convention Center policies and procedures./liliPerform other duties as requested./liliComply with all CRVA and Charlotte Convention Center policies and procedures/li/ulpsubnbsp;/sub/pp2. nbsp;Consistently deliver the best in customer service. nbsp;Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences/ppnbsp;/pp3. Champion CRVArsquo;s mission, vision and core values and comply with organizations policies and procedures. nbsp;/ppnbsp;/ppSupervisory Responsibility/ppemnbsp;/em/pulliThis job has no supervisory responsibilities./li/ulpnbsp;/ppKnowledge and Skill Requirements/ppemnbsp;/em/pulliAbility to operate kitchen equipment./liliExcellent written and verbal skills. nbsp;/liliAbility to communicate information effectively to managers, customers, and the general public./liliProblem solving skills. nbsp;/liliStrong Organizational skills/liliPrevious experience in a quick serve operation preferred/liliAbility to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs.nbsp;/liliTreats all customers and vendors with highest degree of respect and courtesy, delivers exceptional service to internal and external customers./li/ulpnbsp;/ppEducation and Experience/ppnbsp;/pulli2 yearsrsquo; experience in a customer service environment preferred./li/ulpnbsp;/ppPhysical Demands/ppnbsp;/pulliThe employee must regularly lift and /or move up to 15 pounds./liliSpecific vision abilities required by this job include close vision. nbsp;/liliWhile performing the duties of this job, the employee is regularly required to stand and walk; use hands to handle or feel and talk or hear.nbsp;/li/ulpnbsp;/ppWork Environment/ppnbsp;/pulliThe noise level in the work environment is moderate depending on event within the facility./li/ulpnbsp;/ppTravel Required/ppnbsp;/pulliThis job has no travel requirements./li/ulpbr/ppTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppstrongnbsp;/strong/ppOur ldquo;employee firstrdquo; culture requires engagement and engagement canrsquo;t happen without the voices of many talented and diverse individuals charting our direction.nbsp;/ppnbsp;/ppDiversity and Inclusion is a shared responsibility for every employee at the CRVA. We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization. Candidates are encouraged to apply./p/div/div/div/div/div/div/div/div/div/div/div/div