Entry Level Customer Service Representative

divh3Job Description/h3divspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"bSchedule: Sunday- Thursday  or Sunday-Thursday Monday- Friday alternating weeksbrSunday: 9 AM- 4 PMbrMonday- Thursday 8 AM- 4 PM brWeekly Hours can be from 32- 40 upon hiring request brbrWe Deliver the Goods:/b/span/spanullispan style="font-size:11pt"span style="tab-stops:list .5in"span style="font-family:Calibri,sans-serif"Competitive pay and benefits, including Day 1 Health Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more/span/span/span/lilispan style="font-size:11pt"span style="tab-stops:list .5in"span style="font-family:Calibri,sans-serif"Growth opportunities performing essential work to support America’s food distribution system/span/span/span/lilispan style="font-size:11pt"span style="tab-stops:list .5in"span style="font-family:Calibri,sans-serif"Safe and inclusive working environment, including culture of rewards, recognition, and respect/span/span/span/li/ulstrongPosition Purpose:/strongbrbrResponsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.brbrstrongResponsibilities may include, but not limited to:/strongulliInput customer orders./liliInput customer credits./liliInput order and invoicing information accurately and in a timely manner./liliAssist customers with orders and problems. Contact vendors and requests samples for customers./liliProvide informative and professional assistance when working with the public, customers, vendors, and co-workers./liliPerform administrative responsibilities such as mail on a daily basis, writing sample requests and special orders when necessary./liliAttend training and Customer Service meetings./liliPerforms any other related duties as assigned./liliKnowledge of Microsoft Office programs to include Excel, Word and Outlook /li/ul/divh3Address Line 1/h3div1260 County Road B/divh3Job Location/h3divShawano, Wisconsin (WI) /divh3Shift/h3div1st Shift /divh3Full Time / Part Time/h3divFull Time /divh3EEO Statement/h3divPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our a href="http://pfgc.com/Policy"EEO Policy/a; (2) the "EEO is the Law" a href="http://pfgc.com/Poster"poster/a and a href="http://pfgc.com/Supplement"supplement/a; and (3) the a href="http://pfgc.com/PayTransparency"Pay Transparency Policy Statement/a./divh3Required Qualifications/h3divHigh School Diploma/GED or Equivalent brbr6 - 12 months customer service, call center and / or related area./divh3Division/h3divPerformance Foodservice /divh3Job Category/h3divSales /divh3Preferred Qualifications/h3divHigh School Diploma/GED or Equivalent Experiencebrbr1 - 2 years customer service, call center and / or related area within foodservice industry.brbrExperience with Microsoft Office programs to include Excel, Word, and Outlook/divh3State/h3divWisconsin /divh3Company Description/h3divimg src="https://www.performancefoodservice.com/-/media/Ads/HR-Hosted/PFG_FamilyLogo_350px.jpg"brPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams./divh3Benefits/h3diva href="https://pfgc.com/Careers.aspx#benefits" target="_blank"Click Here for Benefits Information/a/divh3Compensation/h3div$16/ hour/div/div