Crew Member

pem style="color: black;"You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.nbsp;If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees./emspan style="color: black;"nbsp;/span/ppbr/ppstrong style="color: black;"CREW MEMBER/strong/ppstrong style="color: black;"Summary/strong/ppspan style="color: black;"This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license./span/ppspan style="color: black;"Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back./span/ppstrong style="color: black;"Responsibilities Include/strong/ppstrong style="color: black;"Team Environment/strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Work well and interacts with others respectfully/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Respond positively to coaching and feedback/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Communicate with team members/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Able to learn and execute multiple tasks/span/ppstrong style="color: black;"Operations Excellence for Guest Satisfaction/strongspan style="color: black;"nbsp;/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Provide guest service/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Resolve guest issues/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Follow Brand standards, recipes and systems/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Follow safety, food safety and sanitation guidelines; comply with all applicable laws/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Maintain clean and neat work environment/span/ppstrong style="color: black;"Profitabilitynbsp;/strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Execute restaurant standards and marketing initiatives/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Handle POS transactions and payments with accuracy/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Prepare and deliver all products according to Brand standards/span/ppstrong style="color: black;"Skills/Qualifications/strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Fluent in English/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Basic computer skills/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Capable of counting money and making change/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Able to operate restaurant equipment (minimum age requirements may apply)/span/ppstrong style="color: black;"Competencies/strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Guest Focus/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Understands and exceeds guest expectations, needs and requirements/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Develops and maintains guest relationships/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Displays a sense of urgency with guests/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Seeks ways to improve guest satisfaction; asks questions, commits to follow-through/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Resolves guest concerns by following Brand recommended guest recovery process/span/ppstrong style="color: black;"Passion for Results /strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Sets and maintains high standards for self and others, acts as a role model/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Consistently meets or exceeds goals/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Identifies and resolves issues and problems/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Uses information at hand to make decisions and solve problems; includes others when necessary/span/ppstrong style="color: black;"Interpersonal Relationships Influencenbsp;/strong/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Develops and maintains relationships with team/span/ppspan style="color: black;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments/span/p