General Manager

We are seeking an experienced and dynamic General Manager to lead operations at the Holiday Inn Express Kansas City Downtown. The ideal candidate will be dedicated to delivering exceptional guest service while driving revenue growth. This role demands a results-driven leader who thrives in a fast-paced environment, demonstrates strong attention to detail, and ensures strict adherence to all brand, corporate, and regulatory standards. If you're passionate about hospitality and committed to creating memorable guest experiences, we invite you to apply and join our team.

$60,000 - $70,000

• Develop plans and tactics to optimize occupancy rates, revenue, and profitability
• Ensure compliance with all operational standards, standard operating procedures (SOPs), and company policies
• Take charge of all daily operations, such as housekeeping, front desk, and other staff
• Monitor feedback from customers, address complaints and concerns, and ensure a high level of customer service standards
• Prepare budgets, scrutinize financial statements, and guarantee cost-efficient control of hotel expenses

• Possess a Bachelor's degree in Hospitality Management or a related field
• Previous experience managing an IHG/Opera property is essential
• Must be eligible to work in the US
• Demonstrate a minimum of two years of experience in hotel management
• Showcase a successful track record of driving team performance and escalating business revenue
• Possess a deep understanding of revenue management and financial analysis

Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.