Automotive Group - Phone Operator

Description of the role:

We are currently looking to fill Phone Operator positions within our Automotive Group team in Baton Rouge, LA. As a Phone Operator, you will be the first point of contact for our customers, providing excellent customer service over the phone.

Responsibilities:

• Answer incoming calls and assist customers with inquiries
• Take detailed messages and relay them to the appropriate team member
• Transfer calls to the appropriate department and/or team member
• Provide information about services offered
• Maintain a professional and courteous demeanor at all times

Requirements:

• Excellent communication skills
• Strong customer service orientation
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in using phone systems and basic computer skills

Benefits:

• Competitive salary
• Medical, Dental, Vision, Supplemental insurance
• Vacation & Holiday Pay
• 401k or Roth option
• Employee Assistance Program
• Employee Pricing
• On-going training
• Advancement opportunities