Sales Coordinator

Luminex, one of the largest Global Home Fragrance & Candle Companies, is seeking a talented and outgoing individual to join our Candle-lite Team as a Sales Coordinator, focused on supporting and managing the day-to-day activities for the Field Sales organization. This is a fast-paced role that interacts closely with Sales, Sales Reps, Marketing, Product Development, Operations, Customer Service, Transportation, IT and key retail partners. As a key member of our US Sales team, you will report to the Director of Sales and be a critical partner in driving our retail business forward while ensuring flawless execution.

Key Responsibilities:

Sales Administration

• This role will be the key support function for all day-to-day activities for the Field Sales Organization and the liaison between various cross-functional teams and the Sales Reps.
• Excess inventory management: updating monthly spreadsheet to include pictures and tracking orders received
• Price Quote Authorizations (PQAs): completing and entering into JDE
• Completing and submitting New Project Requests (NPRs)
• Customer portal management and setup
• Customer item setup
• Sales sample requests: submit to Customer Service & track shipments
• Maintain the "flashlite" extranet site for Sales Reps
• Coordinate cross-functional planning for the National Sales Meeting (1x annually)

Conflict Resolution

• Liaison between internal departments regarding issue management and resolution
• Collaborate with internal departments when order issues arise and determine corrective actions

Customer Compliance

• Working with internal teams ensures all customer contracts are updated as needed.
• Partner with Sales & Finance to ensure that customer deductions/spending are within outlined parameters

Other

• Other duties as assigned

Qualifications:

Education and/or Experience

• Bachelor's Degree highly preferred; or HS diploma/GED and 10 years’ experience
• Ability to work cross-functionally and build internal and external relationships
• Excellent written and verbal communication skills
• Strong computer skills, and proficiency with MS office, key customer portals, JDE, 1WorldSync, and ability to learn internal systems
• Excellent organizational skills
• Highly adaptable to change
• Solution-oriented problem-solver
• Creative thinker