Customer Service Representative - Full-time

p style="text-align:left"bLocation:/b/p101 N Industrial Park Rd, Enterprise, Alabama 36330 United States of Americap style="text-align:inherit"/pp style="text-align:inherit"/ppAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education./pp/pp/pp/ppbU-Haul Offers:/b/pulliCareer stability/liliOpportunities for advancement/liliMindset App Reimbursement/liliGym Reimbursement Program/liliHealth insurance amp; Prescription plans, if eligible/liliPaid holidays, vacation, and sick days, if eligible/liliLife insurance/liliMetLaw Legal program/liliMetLife auto and home insurance/liliDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more/lili401(k) Savings Plan/liliEmployee Stock Ownership Plan (ESOP)/lili24-hour physician available for kids/liliDental amp; Vision Plans/liliBusiness travel insurance/liliYou Matter EAP/liliLifeLock Identity Theft Protection/liliCritical Illness/Group Accident Insurance/liliDave Ramsey’s SmartDollar Program/li/ulp/ppbCustomer Service Representative/b bResponsibilities:/b/pulliAssist customers inside and outside a U-Haul center with U-Haul products and services./liliUse smartphone-based U-Scan technology to manage rentals and inventory./liliMove and hook up U-Haul trucks and trailers./liliClean and inspect equipment on the lot including checking fluid levels./liliAnswer questions and educate customers regarding products and services./liliPrepare rental invoices and accept equipment returned from rental./liliInstall hitches and trailer wiring./liliFill propane (certification offered through U-Haul upon employment)/liliDrive a forklift (certification offered through U-Haul upon employment)/liliOther duties as assigned/liliParticipate in ongoing continuous U-Haul education through U-Haul University./li/ulp/ppbCustomer Service Representative/b bMinimum Qualifications:/b/pulliValid driver’s license and ability to maintain a good driving record/liliHigh school diploma or equivalent/li/ulp/ppbWork Environment:/b/ppThe work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields./pp/ppbPhysical Demands:/b/ppThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted./pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis./span/p