Front Desk Agent - Full-time
•3 days ago
Verified Pay | $26.35 per hour |
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Hours | Full-time |
Location | Dana Point, California |
Compare Pay
Verified Pay This job pays $9.27 per hour more than the average pay for similar jobs in your area.
$14.8
$17.08
$26.35
About this job
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pstrongPOSITION SUMMARY/strong/p
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pOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience./p
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pNo matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time./p
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pPREFERRED QUALIFICATIONS/p
pEducation: High school diploma or G.E.D. equivalent./p
pRelated Work Experience: No related work experience./p
pSupervisory Experience: No supervisory experience./p
pLicense or Certification: None/p
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pThe pay range for this position is $26.35 to $26.35 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. nbsp;Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.nbsp;/p
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piAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law./i/ph3About Company/h3divAt more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
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nbsp; br/Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
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nbsp; br/Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
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nbsp; br/In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. bBe/b where you can do your best work, bbegin/b your purpose, bbelong/b to an amazing global team, and bbecome/b the best version of you.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1136144597 Posted: 2025-09-18 Job Title: Desk Agent